Product Manager/Product Expert

Introduction

As a Business Analyst (Product Expert/Manager) for one of Nespresso development teams, you will play a crucial role in managing the client requirements and move the teams in a successful delivery of a cutting-edge application for our client. Beside all the roles and responsabilities described above, your mission will be as well to foster a high-performing, self-organizing team environment that upholds Scrum values and ensures the smooth execution of Agile practices.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

Responsible for creating and aligning teams around the product's vision, goals and success metrics, to drive impactful business outcomes for the client. Responsible for gather insights, perform market and customer research, and perspectives from multiple cross-functional stakeholders, and translate the vision and priorities into Product team work streams and creation of the product/s backlog/s. Will work with stakeholders to get buy-in and approval on all major directional decisions for the product.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

3+ years of experience In a BA role and solid knowledge on BA concepts
• Technical background, not as developer but to have been working in software
delivery and understand technical solutions and impact (APIs, eCommerce tools and
systems like CMS - nice to have hybris, Drupal, Store Management and Core
configuration, analytics, Personalisation)
• Extensive knowledge of Agile principles and standards (SCRUM certification is a plus), nice to JIRA and Confluence
• English Language proficency
• Analytical competences and attention to details
• Resilient, able to work with deadlines
• Solid communication skills and client facing
• Abilities to synthesise complex information from multiple sources and identify
impact in multiple systems
• Risk management, tasks prioritisation, responsibilities and collaboration within the
team, stakeholders management (interaction with multiple tole like architects,
developers, Product Owner, business, testers, managers, etc)
• Good retail or e-commerce skills
• Ability to work in a multicultural environment
• Ability to work with remote teams

Preferred technical and professional experience

Nice to have IIBA certification

Nice to have SCRUM certification

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

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Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.