Product Launch & Delivery Manager
Introduction
The Software Product Management team is looking for an experienced Product Launch and Delivery Manager (PLDM) or a candidate that has the majority of key skills and knowledge to rapidly become productive in the role.
Your role and responsibilities
The Product Launch & Delivery Manager discipline reflects IBM's approach to bringing a product to market in a systematic way leveraging IBM's best practices and emerging new processes being rolled out across SWG. It sees the Product Manager (PM) and the multi-disciplined Product Review& Portfolio Review members as internal clients of the end-to-end launch & delivery process, with a focus on providing a streamlined way to interlock product delivery processes with core Product Management activities. The PLDM partners with, informs, and coaches the PMs and Product Review members on what is essential for product launch, introducing logical planning activities earlier in the project cycle. In addition, the role also encompasses hosting Product Review calls and/or Portfolio Review, agenda planning, meeting and decision documentation, and audit readiness. With this guidance and support, the PMs are better able to focus on driving market share and revenue growth. The PLDM will be responsible for:
• Identifying essential delivery requirements and managing cross-discipline activities to ensure successful launch and delivery.
• Act as a focal point, which includes hosting weekly Product Review meetings, agenda planning, attendance management, meeting documentation, facilitator role, action item tracking, and fostering cross-team communication.
• Providing Product Management Discipline (PMD) guidance to the PM and broader product review for mature offerings, new offerings, and end of life/support/marketing activities - for both SaaS and On Premise product types.
• Continuously monitoring the effectiveness of the delivery processes, working with peer PL&DMs to optimize and streamline based on lessons learned and guidelines from other organizations such as Global PM, Legal, Revenue Accounting, etc.
• Actively assisting Product Managers in completing tasks related to launch and delivery such as product structure definition, part creation requests, revenue accounting checklists, announcement letters, legal terms, etc.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
At least 1 years of experience in Product Management or Product Launch & delivery with the activities described above or other related positions with similar skill set requirements.
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Preferred technical and professional experience
Demonstrated track record of cross-functional collaboration both within a product team and across the entire business unit
At least 1 year of experience in Product Launch & Delivery with the activities described above
Strong communication skills, both written and oral
Continuous improvement mindset
Positive attitude to delight your clients
Strong organization skills and attention to detail, including project management
Proficient in use of MicroSoft PowerPoint, Word and Excel
English: Fluent
ABOUT BUSINESS UNIT
IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
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OTHER RELEVANT JOB DETAILS
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Perks and Benefits
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Parental Benefits
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Office Life and Perks
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Financial and Retirement
Professional Development
Diversity and Inclusion
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