Introduction
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will be part of the IBM TAO Analytics Hub, a strategic team within IBM BPO and Consulting. This team plays a pivotal role in enabling data-driven decisions and accelerating digital transformation for global clients by leveraging agile methodologies, robust data engineering practices, and cutting-edge analytics platforms such as Power BI and SQL.
At IBM, you'll work with leading professionals across industries to enable advanced data integration and visualization capabilities. Your work will contribute directly to improving service levels, operational efficiency, and demand planning accuracy for some of the world's most innovative enterprises. IBM's ecosystem of strategic partners and robust technology stack - including IBM Software, Red Hat, and AI platforms - will empower you to create lasting impact.
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A curious mindset and a passion for continuous learning are key to success in this role. At IBM Consulting, you'll be supported by mentors and a culture that encourages innovation, critical thinking, and professional growth in an inclusive, forward-looking environment.
Your role and responsibilities
• Collaborate with clients to gather business objectives and data requirements, identifying relevant data sources and establishing a stable, scalable data delivery process aligned with their goals.
• Design, build, and maintain daily ETL (Extract, Transform, Load) processes to integrate data from multiple sources into IBM and client-specific analytics platforms.
• Implement, calibrate, and customize TAO standard dashboards (SLA, Operations, and Demand Planning) in Power BI to provide actionable insights and support business decision-making.
• Develop and enhance analytics and data transformation solutions tailored to client-specific needs, ensuring high performance and data accuracy.
• Act as a strategic data consultant, analyzing trends, outliers, and anomalies, and contributing to client engagements such as Quarterly Business Reviews (QBRs) with data-driven insights.
• Troubleshoot and resolve technical issues independently while optimizing performance and ensuring data integrity.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
• Bachelor's or Master's degree in Engineering, Computer Science, Data Analytics, or a related field.
• 5-10 years of experience in business analytics, data engineering, or consulting roles with a focus on data operations and transformation.
• Hands-on experience with SQL and ETL processes in a production environment.
• Strong expertise in Power BI dashboard design, performance tuning, and data storytelling.
• Proven ability to engage with clients, translate business needs into technical requirements, and deliver scalable solutions.
• Experience participating in QBRs and presenting data-driven insights to senior stakeholders.
Preferred technical and professional experience
• Familiarity with HR or Talent-related data (e.g., recruitment metrics, SLA tracking, workforce planning).
• Understanding of agile project delivery methodologies and experience working in a BPO/Shared Services/Consulting environment.
• Strong problem-solving mindset and ability to work independently with minimal supervision.
• Effective communicator with strong documentation and stakeholder engagement skills.
• Passion for innovation, continuous learning, and driving improvements through data.
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.