Introduction
The Platform Engineer (Infrastructure Specialist) will be responsible for managing the day-to-day health, stability, and performance of the Azure-based infrastructure platform. This role will focus on maintaining and supporting virtual machines (RHEL and Windows), patching processes, monitoring integration, backup validation, and general infrastructure lifecycle tasks aligned with Microsoft best practices and client-specific policies.
Your role and responsibilities
- Perform operational support for a production and non-production servers hosted on Microsoft Azure.
- Manage and maintain system availability, performance, and patch compliance using Azure-native tools and automation.
- Ensure adherence to tagging policies, RBAC controls, NSG configurations, and HA/DR practices as per Microsoft Cloud Adoption Framework (CAF).
- Troubleshoot and resolve infrastructure-related incidents (L2/L3), including those related to VM performance, boot failures, and network reachability.
- Collaborate with the client's service desk and change management functions to fulfill service requests and planned changes.
- Integrate with the existing monitoring framework (Azure Monitor + Dynatrace) to ensure platform observability and proactive incident response.
- Participate in the review and implementation of hardening recommendations, within the boundaries of agreed service scope.
- Support cloud-native backup and recovery validation activities; raise concerns if protection gaps are identified.
- Contribute to infrastructure documentation and knowledge base articles to support operational continuity and knowledge transfer.
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Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
- Must have an active AGSVA Baseline Clearance, preferred to have AGSVA NV1 Clearance or be eligible to obtain one.
- Must be an Australian Citizen
- Be able to work from the designated office 5 days per week.
- 2+ years of hands-on experience managing infrastructure in a Microsoft Azure environment.
- Proficiency in supporting both RHEL and Windows Server-based virtual machines.
- Strong understanding of Azure IaaS services, including virtual machines, storage accounts, load balancers, NSGs, and availability sets/zones.
- Experience with infrastructure patching using native Azure tools (e.g., Update Management, Azure Automation).
- Familiarity with monitoring and observability tools, particularly Azure Monitor and Dynatrace.
- Solid troubleshooting skills across compute, networking, and OS-level issues.
- Understanding of ITIL processes (incident, change, problem, configuration management)
Preferred technical and professional experience
- Microsoft Certified: Azure Administrator Associate, Azure DevOps Engineer or equivalent certification.
- Red Hat Certified: Red Hat Certified System Administrator (RHCSA) or equivalent
- Experience working in government or highly regulated environments.
- Exposure to infrastructure-as-code (IaC) using Terraform or ARM templates.
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IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
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OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.