Introduction
Onboarding Specialist will be responsible for executing key onboarding tasks, including managing the onboarding process for United States and Canada [Quebec region]. This role is essential in ensuring a smooth transition of onboarding responsibilities, providing a high level of service to both new hires and internal stakeholders.
Your role and responsibilities
Our Onboarding team is focused on delivering a signature digital experience for our new hires. Onboard Success Coordinator will be responsible to craft a digital signature experience that is both informative, engaging and ensures strong start at IBM. Role of onboarding is integral for preparing the new hire for their IBM career and ensure that everything is ready for their arrival at IBM on day 1.
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The goal is to provide candidates with an impactful digital experience from offer acceptance onwards. Our Onboarding success Coordinator play an important part to improve the onboarding experience and build a feeling of personalized support as they guide candidates through the onboarding process in an efficient and timely manner.
Required education
Associate's Degree/College Diploma
Preferred education
Bachelor's Degree
Required technical and professional expertise
Key Responsibilities:
- Onboarding Process Execution:
- Manage the end-to-end onboarding process for new hires, ensuring a seamless and positive experience from offer acceptance to start date.
- Handle all relevant onboarding activities, including the preparation and issuance of harmonization, welcome, and retention letters.
- Coordinate with relevant teams to ensure that new hire profiles are completed in systems such as SAP Success Factor, meeting required timelines.
- Communication and Support:
- Act as the primary point of contact for new hires during the onboarding process, addressing any questions or concerns and ensuring a smooth transition into IBM. French-speaking skills are required
- Support high-touch onboarding services for employees who are part of an acquisition or outsourcing deal, recognizing the sensitivities involved in such transitions.
- Fluency in English and French
- MS Tools
- Excellent communication and interpersonal skills, with the ability to interact effectively with new hires, managers, and cross-functional teams.
ABOUT BUSINESS UNIT
IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.