Manager, Vault Cloud

Introduction

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Your role and responsibilities

HashiCorp solves development, operations, and security challenges in infrastructure so organizations can focus on business-critical tasks. We build products to give organizations a consistent way to manage their move to cloud-based IT infrastructures for running their applications. Our products enable companies large and small to mix and match AWS, Microsoft Azure, Google Cloud, and other clouds as well as on-premises environments, easing their ability to deliver new applications.

At HashiCorp, we have used the Tao of HashiCorp as our guiding principles for product development and operate according to a strong set of company principles for how we interact with each other. We value top-notch collaboration and communication skills, both among internal teams and in how we interact with our user.

The Role

As an Engineering Manager for the SRE team, you will lead a strategic effort to improve our cloud products' reliability and operational readiness. This role encompasses driving initiatives around in enhancing our operational resilience and maintaining the reliability of our cloud-based products. With a focus on rapid identification, response, and resolution of incidents, you will be at the forefront of ensuring high availability and performance across HashiCorp's offerings.As an Engineering Manager for the SRE team, you will be at the forefront of ensuring high availability across HashiCorp's products, with an emphasis on quickly identifying, responding to, and resolving incidents.

What you'll do (responsibilities)

• Lead and manage incident response and disaster recovery efforts across high availability SaaS environments.
• Design and execute robust disaster recovery strategies to ensure alignment with Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO).
• Drive compliance with organizational and industry standards by embedding best practices for disaster recovery, resilience, and fault tolerance, leveraging Chaos Engineering where appropriate.
• Define and evolve the incident response framework to enable rapid, coordinated resolution of operational disruptions.
• Proactively identify and mitigate potential points of failure through automation and predictive tooling to enhance system stability.
• Analyze incident patterns and root causes to drive continuous improvement in reliability engineering practices and response processes.
• Develop, maintain, and scale engineering tools for real time incident detection, diagnostics, and automated remediation.
• Collaborate with cross functional teams to build frameworks for incident simulation, root cause analysis, and reproducibility at scale.
• Own and Lead DR drills and chaos testing exercises, documenting findings and delivering actionable recommendations for resilience enhancement
• Partner closely with development, operations, and security teams to ensure cohesive incident management and comprehensive post-incident reviews

Required education

Bachelor's Degree

Required technical and professional expertise

• Minimum of 12 years of professional experience, including at least 2 years in a managerial capacity within a Site Reliability Engineering (SRE) focused team.
• Demonstrate hands-on leadership in SRE for high-availability SaaS environments with a strong focus on reliability and operational excellence.
• Possess a strong background in cloud-based software development and have led teams addressing scalability, performance, and reliability challenges.
• Demonstrate excellent leadership and project management skills, with a track record of mentoring engineers and driving cross-functional collaboration.
• Show a proactive approach to problem-solving, capable of anticipating and mitigating potential issues before they impact customers.

Preferred technical and professional experience

Are experienced in agile methodologies, leading teams with empathy, and committed to delivering high-quality, reliable software solutions.

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.

Client-provided location(s): Bangalore, India

Job ID: IBM-51732

Employment Type: OTHER

Posted: 2025-08-13T18:52:47