Introduction
We are excited to find a Junior AR Analyst, where you can contribute to streamlining accounts receivable processes and supporting global operations.
Your role and responsibilities
- Cash Collection: Ensure timely collection of all outstanding invoices from our customers. Liaise with the accounts receivable team to track and collect payments.
- Dispute Management: Handle and resolve any discrepancies or disputes related to invoices in a timely manner, ensuring accurate and fair resolution.
- Customer Inquiry Management: Serve as the primary point of contact for all customer inquiries received via email. Provide timely, accurate, and professional responses to maintain customer satisfaction.
- First Contact Point: Act as the initial point of contact for both customers and internal Panasonic units, directing queries appropriately and providing necessary information.
- Monthly Reporting: Prepare detailed and comprehensive monthly reports on cash collections, disputes, and other relevant metrics.
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Required education
None
Preferred education
Master's Degree
Required technical and professional expertise
- Language Proficiency: Fluency in French is mandatory. Additionally, proficiency in English, both written and spoken, is required to effectively communicate with clients and colleagues.
- Independent Work: The ability to work autonomously is essential. This includes prioritizing tasks, managing multiple priorities, and meeting tight deadlines under minimal supervision.
- Numerical Accuracy: Exceptional attention to detail with numbers is crucial for tasks involving cash collection, invoicing, and report generation to ensure accuracy and prevent errors.
- Communication Skills: Excellent verbal and written communication skills are vital, given that this role involves customer interaction and report preparation.
- Microsoft Excel Proficiency: Familiarity with MS Excel for data analysis, report creation, and maintaining databases is necessary.
- Analytical Skills: The role requires the ability to analyze data, identify trends, and make informed decisions, such as in credit limit analysis and dispute resolution.
Preferred technical and professional experience
- Accounts Receivable Knowledge: A solid understanding of Accounts Receivable processes would be beneficial, as it will facilitate the execution of cash collection, dispute management, and reporting duties.
- SAP and Accounting Knowledge: A working knowledge of SAP systems and general accounting principles is preferred to streamline operations and ensure compliance with financial regulations.
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
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OTHER RELEVANT JOB DETAILS
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