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Identity & Access Management Specialist

AT IBM
IBM

Identity & Access Management Specialist

Alajuela, Costa Rica

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

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Your role and responsibilities

The Identity & Access Management Specialist is responsible for managing and maintaining Access Management technologies such as Microsoft EntraID and Priveleged Access Management (PAM) technologies such as BeyondTrust. This role requires a deep understanding of identity and access management principles, with specific expertise in both Azure Active Directory (Entra ID) and PAM solutions. The specialist will ensure robust security protocols are adhered to, while also facilitating seamless user experiences across the organization.Key Responsibilities:
  1. Design, implement, and maintain the organization's identity and access management strategy utilizing Entra ID and BeyondTrust tools.
  2. Manage user identities, access rights, and permissions within the Entra ID environment, ensuring appropriate access controls are in place.
  3. Oversee and manage the BeyondTrust PAM solution, including the secure handling of privileged accounts and sessions.
  4. Implement and enforce strong authentication methods such as Multi-Factor Authentication (MFA) and Conditional Access policies in Entra ID.
  5. Monitor and audit identity and access management activities for anomalies and potential security threats.
  6. Collaborate with IT teams and stakeholders to troubleshoot and resolve access-related issues, ensuring minimal disruption to business operations.
  7. Keep abreast of new features and updates in Entra ID and BeyondTrust, recommending and implementing improvements where beneficial.
  8. Create and maintain comprehensive documentation of all processes, configurations, and procedures related to Entra ID and BeyondTrust.


Required education

High School Diploma/GED

Required technical and professional expertise

  • Minimum of 3 years of experience in identity and access management, with at least 1 year in a similar role utilizing Entra ID and/or BeyondTrust.
  • Proven expertise in Microsoft Entra ID administration.
  • Strong knowledge of BeyondTrust Privileged Access Management (PAM) and/or other PAM solutions.
  • In-depth understanding of identity protocols (SAML, OAuth, etc.), directory services, and Active Directory.
  • Experience with scripting languages (PowerShell preferred) and automation tools.
  • Familiarity with ITIL/ServiceNow or similar service management frameworks.
  • Excellent problem-solving skills, ability to think strategically, and attention to detail.
  • Strong communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical audiences.
  • Relevant certifications such as Microsoft Certified: Azure Identity and Access Administrator Associate are highly desirable.

Preferred technical and professional experience

  • Certification in Microsoft Azure Security technologies, such as Microsoft Certified: Azure Security Engineer Associate.
  • Hands-on experience with Azure AD Connect, Azure AD Domain Services, and Azure AD Privileged Identity Management.
  • Knowledge of industry best practices and trends in identity and access management, such as Zero Trust Architecture.
  • Cybersecurity Certifications such as Comptia Sec+, CySA+, (ISC)2 SSCP are preferred but not required.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Client-provided location(s): Heredia Province, Heredia, Costa Rica
Job ID: IBM-40600
Employment Type: Other

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