IBM Tech Sales Accelerator Program: Client Engineering

Your role and responsibilities

As Client Engineering, developing trusted relationships, you'll work with innovative partners to shape the future of their technology landscape, creating (4-6 week) pilots for clients, and contributing to IBM's story of growth and technology innovation. As we help you combine your technical education with consultative sales best practices, you will accelerate enterprises' success by providing award-winning solutions across Generative AI, Machine Learning, Operations Research, Data Governance and many more.

Your Responsibilities Include

• Proof of Concept (POC) Development: Develop POCs to validate and highlight the feasibility and effectiveness of the proposed AI solutions. Collaborate with development teams to implement and iterate on POCs, ensuring alignment with customer requirements and expectations.
• Collaboration: Collaborate with cross-functional teams to ensure smooth execution and successful delivery of AI solutions. Effectively communicate progress, risks, and dependencies to stakeholders.
• Solution Implementation and Deployment: Oversee the implementation and deployment of AI Pilots, working closely with development teams to ensure adherence to best practices, quality standards, and performance requirements. Provide technical guidance and support during the implementation phase.
• Customer Engagement and Support: Provide technical support during the solution development phase and offer guidance on AI-related best practices and use cases.
• Documentation and Knowledge Sharing: Document solution architectures, design decisions, implementation details, and lessons learned. Contribute to internal knowledge sharing initiatives and mentor new team members.

Industry Trends and Innovation: Stay up to date with the latest trends and advancements in AI, foundation models, and large language models. Evaluate emerging technologies, tools, and frameworks to assess their potential impact on solution design and implementation.

Required education

Bachelor's Degree

Required technical and professional expertise

• AI-Related Education: Possess a Bachelor's, Master's, or Ph.D. degree in Computer Science, Artificial Intelligence, Mathematics, Physics, or a related field.
• Good understanding of foundation models, large language models, machine learning, deep learning algorithms and the application of technology for the governance of data and models.
• Strong programming skills: Proficiency in Python and experience with AI frameworks such as TensorFlow, PyTorch, Keras or Hugging Face. Understanding in the usage of libraries such as SciKit Learn, Pandas, Matplotlib, etc. Familiarity with cloud platforms (e.g. IBM, Kubernetes, AWS, Azure, GCP) and related services is a plus.
• Excellent interpersonal and communication skills: Engage with stakeholders for analysis and implementation. Commitment to continuous learning and staying updated with advancements in the field of AI.
• Growth mindset: Demonstrate a growth mindset to understand clients' business processes and challenges.
• Team player with a collaborative spirit, able to work across multiple functions and levels within IBM and partners.

Preferred technical and professional experience

• First experience with IT and/or Sales.
• IBM is seeking a dynamic, enthusiastic, and results-oriented individual with a profound passion for AI and Data Science.
• The ideal candidate is also able to leverage state-of-the-art AI frameworks and engineering practices to design, build, and deploy scalable machine learning and foundation model solutions across hybrid cloud environments. Familiarity with MLOps pipelines, model serving and monitoring, data versioning, and responsible AI principles is a plus. Any hands-on experience with AI/ML services from major cloud providers is greatly appreciated.

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.