Global Trade Compliance Program Manager.

Introduction

• We are seeking a dynamic and results-oriented professional who can:
• Monitor and support the global movement of IBM directed goods and services from manufacturing through to delivery
• Partner with our Logistic supplier, Quote to Cash, Supply Chain and Brand domains to meet timeliness, cost, quality and client satisfaction expectations
• Contribute to the transformation of Global Logistics (GL) Operations through the identification and implementation of innovative solutions

Your role and responsibilities

• Responsible for one or more EMEA Markets - Partner with GL domains on a day to day basis, to manage seamless delivery of goods, with particular focus at Month/ Quarter/ Year end.
• Manage logistics supplier relationship in accordance with agreed contract
• Monitor supplier performance against contracted deliverables, business control points and metrics targets - driving root cause analysis and corrective actions for any negative trends and delivery incidents
• Actively participate in planning, preparation and execution of supplier management and performance reviews
• Support all cost, productivity, accuracy and timeliness targets
• Manage and resolve any problems, escalations or complaints with regard to logistics deliverables.
• Maintain metrics and analyse data to assess performance and implement improvements both internally and with our Logistics supplier
• Actively support the contract change management process and translation of IBM requirements into Statements of Works (SOW).
• Analyse business processes/tools and lead strategic projects in support of process changes and other improvements or legal mandatory initiatives. Actively participate with other domains/suppliers in the cross-functional requirements definition for those changes
• Manage successful rollout of any changes to GL processes/tools, to all teams impacted.
• Proactively seek all opportunities to optimize the logistics processes, systems and network, in line with Agile and Data analytics concepts and tools.
• Provide Subject Matter Expertise (SME) and GL business insight to other IBM domains and Logistics suppliers
• Maintain and develop strong partnerships with other Global Logistics functional teams in all geographies and with other IBM domains (inc Manufacturing, Quote to Cash, Brand Operations, Procurement, Logistics suppliers,)
• Support IBM GL Client Satisfaction activities

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Bachelor's and/or graduate degree in supply chain management, business administration, law, finance or a related field.
• Minimum of 7 years of experience in sourcing, in one or more indirect categories
• Experience working in multiple regions and managing procurement in different countries and through remote teams
• Ability to support sourcing activities across geographies, with flexibility of working hours
• Multi-company/sector experiences
• Strong understanding of procurement principles, processes, and best practices
• Demonstrated skills in utilizing data to analyze cost modeling scenarios and make sourcing recommendations
• Proven negotiation and contract drafting, analysis and management skills.
• Proficiency in Ariba Sourcing.
• Excellent analytical and problem-solving abilities, understanding of cost levers
• Strong communication and interpersonal skills,
• Ability to build and leverage strong relationships and networks both within and outside the organization
• Fluency in English. One additional major European language is a plus.

ABOUT BUSINESS UNIT

The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM's financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.