FedRAMP Change Manager

Introduction

IBM (International Business Machines Corporation) is a leading provider of global hybrid cloud and AI, and consulting expertise. It helps clients in more than 175 countries capitalize on insights from their data by offering an extensive portfolio of technology and consulting services; a broad range of infrastructure, including computers, storage, and networking technologies; software, including operating systems and middle-ware; and consulting services spanning applications and business processes.

Your role and responsibilities

Job Summary:
IBM is seeking a seasoned Change Manager with deep expertise in FedRAMP compliance to join our dynamic team. The successful candidate will play a crucial role in overseeing changes to our FedRAMP-authorized systems, ensuring all modifications align strictly with stringent security standards set by the Federal Risk and Authorization Management Program (FedRAMP). This position demands a profound understanding of IT governance, risk management, and robust change control processes within a large enterprise context.

Responsibilities:

• Change Management Oversight: Develop, implement, and maintain a comprehensive Change Management process for IBM's FedRAMP-authorized systems, ensuring all changes undergo proper assessment, approval, and execution in strict adherence to FedRAMP requirements.
• Risk Assessment & Mitigation: Conduct meticulous risk assessments for proposed changes, pinpointing potential impacts on system security, availability, and integrity. Recommend and orchestrate effective mitigations to curtail identified risks.
• Compliance Monitoring: Regularly review and audit change activities to ensure ongoing conformity with FedRAMP standards and pertinent NIST frameworks (800-53, 800-30, etc.).
• Stakeholder Communication: Serve as the principal contact for internal stakeholders concerning change management processes and FedRAMP-related matters. Facilitate timely updates and communication to keep all parties well-informed and aligned.
• Training & Mentoring: Devise and deliver training programs to educate staff on FedRAMP's Change Control requirements, fostering a robust understanding across the organization. Provide guidance and mentorship on change management best practices tailored to IBM's context.
• Documentation & Reporting: Maintain exhaustive documentation of all change control activities, including processes, templates, and lessons learned. Prepare periodic reports for senior management and auditors as required.
• Collaboration with FedRAMP Assessment Authorities (3PAOs): Liaise with 3PAOs during assessments, furnishing necessary documentation and insights into IBM's change control processes to ensure seamless and successful evaluations.

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Proven experience in Change Management within a highly regulated enterprise IT environment, preferably including FedRAMP compliance.
• In-depth understanding of FedRAMP requirements, NIST cybersecurity frameworks (800-53, 800-30), and related IT governance standards within an enterprise context.
• Demonstrated ability to lead and execute complex projects, showcasing a track record of successful change management implementations in an enterprise setting.
• Superior analytical skills, capable of conducting comprehensive risk assessments and devising effective mitigation strategies tailored to large-scale systems.
• Outstanding communication and interpersonal skills, adept at building consensus and engaging effectively with diverse stakeholders across various levels within a large organization.

Preferred technical and professional experience

• Relevant certifications such as CISSP, CRISC, PMP, or equivalent IBM-specific credentials are highly desirable.
• Strong grasp of ITIL/Service Management best practices, with practical experience tailoring these to large organizations.

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being

- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs

- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law

- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals

- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Client-provided location(s): Abilene, TX

Job ID: IBM-59932

Employment Type: OTHER

Posted: 2025-09-24T18:48:11