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Employee Referral Specialist

AT IBM
IBM

Employee Referral Specialist

Alajuela, Costa Rica

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your role and responsibilities

As an Employee Referral Specialist, you will be responsible for managing and driving the success of our referral program specifically focused on executive-referred candidates. You will serve as the primary point of contact for executives, supporting them and recruiting colleagues throughout the referral process. Your key responsibilities will include:

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  • Leading the executive referral program, ensuring a seamless and effective experience for all stakeholders.
  • Ensuring the referral process is executed with integrity, transparency, and in alignment with ethical standards.
  • Supporting recruiting teams and executives by providing guidance on referral submissions, bonus eligibility, and candidate status updates.
  • Acting as the main liaison for executives, gathering feedback, resolving inquiries, and implementing continuous improvement initiatives.
  • Tracking and monitoring referral candidates to ensure timely and appropriate follow-up actions are taken.
  • Collaborating with global referral specialists to enhance and scale services through automation and internal AI tools.
  • Partnering with team members on global projects aimed at solving challenges and innovating within the referral program.

Required education

Bachelor's Degree

Required technical and professional expertise

  • Experience in Talent Acquisition or HR Programs: Proven experience supporting or managing referral programs, recruiting operations, or similar HR initiatives.
  • Strong Stakeholder Management: Ability to build trust and maintain effective communication with executives and cross-functional teams.
  • Project Management Skills: Experience leading initiatives, tracking progress, and driving continuous improvement.
  • Analytical and Detail-Oriented: Skilled in tracking candidate pipelines, identifying trends, and ensuring timely follow-up.
  • Process Integrity and Ethics: Demonstrated commitment to upholding ethical standards and ensuring fairness in program execution.
  • Collaboration and Teamwork: Comfortable working with global teams and contributing to shared goals and projects.
  • Excellent Communication Skills: Proficient in written and verbal English, with the ability to explain complex processes clearly and concisely.
  • Adaptability and Problem Solving: Ability to navigate ambiguity, gather feedback, and implement improvements in a dynamic environment.

Preferred technical and professional experience

Tech-Savvy: Familiarity with automation tools and AI-driven solutions to enhance operational efficiency.

ABOUT BUSINESS UNIT

IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Client-provided location(s): Heredia Province, Heredia, Costa Rica
Job ID: IBM-42358
Employment Type: Other

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