Dynamics 365 Supply Chain & Commerce Functional Consultant (Retail)

2. Lead workshops and requirements gathering sessions with clients to identify their current state processes and future state requirements.

3. Map and document as-is and to-be processes for Dynamics 365 Supply Chain and Commerce configuration and customization.

4. Configure Dynamics 365 Supply Chain and Commerce, including modules relevant to retail such as financial management, supply chain management, retail store operations, and customer engagement.

5. Develop process flows, business rules, and workflow configurations.

6. Collaborate with the technical team to provide detailed specifications for development tasks.

7. Assist in solution demonstrations, data migration planning, and user training.

8. Contribute to the preparation of project proposals, statements of work, and other pre-sales documentation.

9. Stay updated with the latest updates and releases of Dynamics 365 Supply Chain and Commerce and understand how they can benefit retail clients.

10. Contribute to continuous process improvement initiatives within the organization.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

. Bachelor's degree in business administration, Supply Chain Management, Information Systems, or a related field.

2. Minimum of 4 years of experience in functional consulting, with at least 2 years in Dynamics 365 Supply Chain and Commerce, preferably within the retail industry.

3. In-depth knowledge of Dynamics 365 Supply Chain and Commerce, including modules relevant to retail.

4. Strong understanding of retail business processes, including financial management, supply chain, store operations, and customer engagement.

5. Excellent analytical and problem-solving skills, with a proven ability to translate business needs into technical requirements.

6. Strong communication and interpersonal skills, with the ability to build and maintain client relationships.

7. Project management skills, with experience in managing multiple tasks and deadlines simultaneously.

8. Certifications in Microsoft Dynamics 365 Supply Chain and Commerce are highly desirable.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

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IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

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IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Client-provided location(s): Braşov, Romania

Job ID: IBM-50418

Employment Type: OTHER

Posted: 2025-08-06T15:51:27