Designer: User Research Intern 2026

market.

• Attend and participate in design and product-oriented activities, such as stand-ups,

Town Halls, product demos or design critiques.

• Develop the ability to find and apply relevant industry references/trends.

• Identify improvement opportunities at the individual product level

Cross-Functional Responsibilities

• Attend client / sponsor user sessions; establish your own client relationships.

• Contribute to the design of a product by advocating for the user experience and value.

• Learn about the org structure and key stakeholders of your PM and dev teams

• Seek and provide feedback on outcomes to your entire team.

• Support advocacy of design thinking across the team.

• Communicate with other designers and your 3iab team about your project status.

• Attend and participate in design reviews and playbacks to share experience design and

related artifacts.

• Understand how your work fits into the department mission, strategy, and vision.

Functional Responsibilities

• Contribute towards delivery of project needs, such as research insights or user

experience deliverables, in alignment with timeline and roadmap milestones.

• Participate in concept ideation informed by an understanding of users, clients, and their

desired outcomes.

• Adapt work and processes according to guidance and direction from design leads.

• Strengthen your craft skills in your discipline through learning, mentorship, and

producing.

• Expand competencies across t-shape to better contribute to personal and team

outcomes.

• Acquire Enterprise Design Thinking fluency and infuse practices into work.

• Develop foundational knowledge in the technologies needed for your product/org, such

as AI.

• Develop entry-level knowledge of IBM Experience Standards.

• Participate in internal and external design community activities.

• Familiarity with accessibility guidelines and principles (e.g., WCAG)

Additional Discipline Specific Responsibilities:

Research

Support user research activities and customer interactions.

Contribute to research sessions/planning.

Design research plans (with oversight).

Lead research sessions.

Demonstrate the ability to ask effective questions.

Put customers and stakeholders at ease during session.

Synthesize research

Share and communicate research findings

Support storytelling around an on-going narrative leads will build for a hill

UX

Collaborate with research to understand core problems being solved in design.

Execute and expand on established UX flows.

Create wireframes, user flows and prototypes with oversight from design lead.

Adjust designs based on formal and informal feedback

Create low and high-fidelity designs from approved concepts.

Support production of assets for use during usability testing.

Actively participate in EDT sessions.

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

Preferred Qualifications:

• Experience working on enterprise information technology (business to business), and enterprise technology personas or archetypes.

• Familiarity with IBM Z product stack

Preferred technical and professional experience

Preferred education: Pursuing a degree in Design, including Design & Technology, UX Design, Software Product & Interaction Design, Human Computer Interaction (HCI), UX Research, Information Experience Design, Game Design, Human Factors, Usability, or Ethnography, or a Software or Computer Systems Engineering degree with a minor in Design or completion of a certificate program in Design.

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you.

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Client-provided location(s): Austin, TX

Job ID: IBM-60302

Employment Type: INTERN

Posted: 2025-09-30T18:49:11