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CSIM Incident Management Expert

Yesterday Mexico City, Mexico

Introduction

At IBM, we are on the frontlines of cyber defense, ensuring that our clients' businesses are protected from evolving threats around the globe. As an Incident Management Specialist, you will be at the heart of our global security operations, playing a pivotal role in responding to and mitigating security incidents that impact our clients' systems and data. You will leverage IBM's industry-leading technologies and work in close collaboration with security experts, IT professionals, and cross-functional teams to identify, manage, and resolve complex incidents swiftly and effectively.

Your role and responsibilities

* Incident Management:

* Lead and manage responses to critical security incidents, ensuring swift and effective mitigation of threats.

* Investigate and analyze security incidents, identifying root causes and taking appropriate corrective actions.

* Coordinate cross-functional teams to ensure timely incident resolution and communication with stakeholders.

* Threat Detection and Analysis:

* Provide expertise in detecting, analyzing, and responding to cyber threats, ensuring the effectiveness of intrusion detection systems.

* Utilize threat intelligence to assess potential risks and apply findings to improve incident response strategies.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

Knowledge of ITIL fundamentals.

Information security skills.

Basic knowledge of COBIT.

Knowledge of security incident management processes and procedures.

Knowledge of security infrastructure from an operational perspective.

Domain of the MITRE ATT&CK framework.

Sentinel SIEM

Security Frameworks (NIST, ISO)

English proficiency

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

All our positions are eligible for people with disabilities PwD or rehabilitated.

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Client-provided location(s): Mexico City, Mexico
Job ID: IBM-56050
Employment Type: OTHER
Posted: 2025-08-30T18:49:14

Perks and Benefits

  • Health and Wellness

    • Parental Benefits

      • Work Flexibility

        • Office Life and Perks

          • Vacation and Time Off

            • Financial and Retirement

              • Professional Development

                • Diversity and Inclusion

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