Business Analyst

Your role and responsibilities

As an associate level Business Consultant at IBM, you will help IBM Clients solve some of their most challenging business problems, capitalize market opportunities and understand leading technologies and the impact they can have on traditional business processes.

If you see yourself as an original thinker who wants to drive progress, grow your network and further your career, a Business Consultant role is for you.

In your role, you may be responsible for:
• Learning and adopting consulting skills and business knowledge to effectively integrate packaged technology into the client's business environment.
• Translating client's business needs into business requirements and participating in the production of solutions to drive business value.
• Working with clients to refine or design their business strategy while working in an agile collaborative environment.

We get it... Navigating your career can be challenging. With so many roles, what do you apply for? We're here to help. When you apply to this general associate consulting opportunity, based on your skill sets, interest and strengths, we align you to one of the following consulting role specialties:

• Understanding of Financials and Procurement:
• Solid knowledge of procurement and finance processes. Familiarity with NextEra's procurement process is a strong advantage.
• Process Mapping and Documentation:
• Ability to map processes clearly using flowcharts and related methodologies.
• Experience documenting business processes and workflows in a structured and traceable way.
• Process Approval and Implementation Coordination:
• Responsible for gathering formal approvals for defined processes. Once approved, coordinate with technology teams to define and implement solutions, using tools such as UML, token diagrams, or other formats-depending on whether a third-party vendor is involved.
• Stakeholder Analysis and Process Actors Mapping:
• Conduct thorough research and documentation of all actors involved in each process step. This includes working across platforms like Confluence, ServiceNow (basic end-user knowledge is helpful), and other enterprise tools and portals. Consolidate information in a centralized repository.
• PoC Process Mapping and Scalability Readiness
• Support the mapping and documentation of all processes related to Proof of Concept (PoC) initiatives, as this will be essential to manage scale and complexity.
• Currently, PoCs following NextEra's defined processes may take up to 45 months to complete depending on the solution. Given that NEER is aiming to have a large number of PoCs finalized by the end of 2026, proper documentation and process control will be critical.
• Without this structure in place, the implementation and management of all these PoCs could become unmanageable at scale.
• Stakeholder Engagement and Communication:
• Excellent communication skills to effectively engage with multiple stakeholders across business and technical areas. Ability to align diverse interests and drive consensus around process and system improvements

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

1. Strong understanding of financial and procurement processes
2. Process mapping using flowcharts or similar methodologies
3. Business process documentation in a structured, traceable format
4. Excellent written and verbal communication skills for stakeholder engagement
5. Experience coordinating process approvals and technical implementation

Preferred technical and professional experience

• Experience working with financial data
• Ability to collaborate with tech leads and understand solution design tools (e.g., UML, token diagrams)
• Stakeholder analysis and process actor mapping across tools and teams
• Experience using Confluence and Jira
• Awareness and proper handling of sensitive data (e.g., PII, SPI)
• Familiarity with NextEra's procurement process
• Basic knowledge of ServiceNow (as end user)
• Experience working with third-party vendors
• Familiarity with NEER's internal processes
• Experience in utility or regulated industry contexts
• Understanding of PoC lifecycle management or agile experimentation frameworks
• Organizational discipline to manage high PoC volume
• Strategic thinking to manage scalable PoC initiatives

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

All our positions are eligible for people with disabilities PwD or rehabilitated.

Client-provided location(s): Guadalajara, Mexico

Job ID: IBM-53847

Employment Type: OTHER

Posted: 2025-08-27T18:57:11