Introduction
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.
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Your role and responsibilities
As an Assistant Manager -Trade Finance at Business Process Operations you are responsible for reviewing & performing checks on trade finance transactions processed by Level 1 & validating all transactions in accordance with ICC guidelines, regulatory compliance (FEMA/RBI), & client-specific SOPs.
Key Responsibilities
- Perform Level 2 (L2) checking and authorization of trade finance transactions, including import/export, document checking, and international guarantees.
- Oversee day-to-day operations while ensuring compliance with FEMA, RBI, and internal bank guidelines.
- Review all trade documentation in accordance with international banking standards and client-specific requirements.
- Achieve 100% transaction turnaround within the defined SLA and following 6-eye check process with good efficiency.
- Monitor operational KPIs to ensure delivery on quality and turnaround time metrics.
- Coordinate with Client Support teams to resolve operational issues and drive continuous improvement.
- Maintain and enhance SOPs and ensure adherence to compliance and internal control procedures.
- Drive team performance, manage goal setting, succession planning, and create staff backups.
- Ensure all deliverables are completed accurately and within deadlines as per IBM/client expectations.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
- Graduate with 5+ years of hands-on experience in international trade finance operations.
- Strong working knowledge of Letters of Credit, Collections, Guarantees, and Trade Finance-related banking products.
- Experience in regulatory and compliance checks (AML, vessel checks, pricing/tariff reviews).
- Proficiency in processing SWIFT messages (MT103 / MT202) and performing workability checks.
Preferred technical and professional experience
- Familiarity with UCP, URR, and ISBP guidelines.
- Ability to develop and contribute to Standard Operating Procedures (SOPs).
- Professional certifications such as CDCS (Certificate for Documentary Credit Specialists) or CSDG (Certificate for Specialists in Demand Guarantees) are a strong advantage.
- Strong analytical thinking, data analysis, and problem-solving skills.
- Excellent interpersonal and organizational abilities.
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
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