Introduction
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Your role and responsibilities
The Adobe Experience Platform Architect is responsible for designing, developing, and implementing the Adobe Experience Platform (AEP), including Adobe Real-time Customer Data Platform (RT-CDP), Adobe Journey Optimizer (AJO), Customer Journey Analytics (CJA), Adobe Experience Manager (AEM), and Adobe Target, within an organization. This role requires a deep understanding of marketing technology, customer data platforms, content management systems, and web/mobile application development. The architect will lead the strategic direction of these platforms, ensuring seamless integration with other systems, and driving innovation to enhance customer experiences.
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Required education
Master's Degree
Preferred education
Master's Degree
Required technical and professional expertise
Key Responsibilities:
1. Serve as a subject matter expert in Adobe Experience Platform, RT-CDP, AJO, CJA, AEM, and Adobe Target, providing guidance and leadership on their implementation and usage across the organization.
2. Design and develop the architecture for these Adobe platforms, aligning them with business objectives and strategic goals.
3. Oversee the technical integration of these platforms with other systems, including CRM, DMPs, and marketing automation tools.
4. Collaborate with cross-functional teams to understand their needs and translate them into effective solutions using these platforms.
5. Lead the evaluation, selection, and implementation of third-party tools and technologies that integrate with AEP, RT-CDP, AJO, CJA, AEM, and Adobe Target.
6. Develop and maintain documentation related to the architecture, deployment, and operational procedures of these platforms.
7. Provide technical consultation and training to IT and business teams on Adobe Experience Platform, RT-CDP, AJO, CJA, AEM, and Adobe Target.
9. Stay updated with the latest trends and advancements in digital marketing, data management, CMS technologies, and web/mobile SDKs to drive continuous platform evolution.
Skills & Experience Requirements:
1. Extensive experience as an architect or solution designer in digital marketing technologies, preferably with Adobe Experience Cloud.
2. In-depth knowledge of Adobe Experience Platform, Real-time Customer Data Platform (RT-CDP), Journey Optimizer (AJO), Customer Journey Analytics (CJA), Experience Manager (AEM), and Adobe Target.
3. Proficient understanding of content management systems (CMS), particularly Adobe Experience Manager (AEM).
4. Proven track record of designing and implementing complex customer data platform architectures.
5. Strong understanding of data management, including data modeling, data governance, and data privacy regulations (GDPR, CCPA).
6. Excellent knowledge of APIs, web services, HTML, CSS, JavaScript, and SDKs.
7. Solid understanding of cloud infrastructure and services, preferably in a multi-cloud environment.
9. Experience with agile development methodologies and DevOps practices.
10. Excellent communication, presentation, and consultative skills.
11. Ability to manage multiple projects simultaneously with tight deadlines.
13. Relevant professional certifications such as Adobe Certified Expert or/and Master level.
14. Language proficiency: Native-level fluency in English, both written and spoken, to interact seamlessly with international clients and colleagues.
This role demands a blend of technical acumen, strategic thinking, and leadership abilities to drive the successful integration and utilization of Adobe Experience Platform, RT-CDP, AJO, CJA, AEM, and Adobe Target within a customer organization.
Preferred technical and professional experience
1. Leadership: Ability to guide, mentor, and lead software engineering teams, making critical architectural decisions and resolving complex technical challenges.
2. Certifications: Relevant certifications like AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or similar are preferred.
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.