Accounts Receivable and Cash Application Team Lead
Introduction
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we provide deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and specialization knowledge to support innovation, financial excellence and the adoption of new technology.
Your role and responsibilities
The Accounts Receivable & Cash App Team Lead is responsible for overseeing the day-to-day operations of the AR and Cash App teams, ensuring the accurate and timely application of payments and resolution of discrepancies in compliance with internal policies and client expectations. This role acts as the main point of contact for escalations, supports team performance and development, and drives process improvements to enhance efficiency and service quality.
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
- Proficiency with ERP systems (SAP) and advanced Excel skills.
- Strong analytical and problem-solving skills to manage complex scenarios and payment applications
- Ability to manage multiple priorities and meet strict deadlines
- Analyze data and generate reports to track KPIs and identify process improvements.
- Excellent organizational and time management skills.
- Fluent in English (written and spoken).
- Strong interpersonal and communication skills, with the ability to collaborate effectively across teams and with external stakeholders.
Preferred technical and professional experience
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
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ABOUT IBM
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Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
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All our positions are eligible for people with disabilities PwD or rehabilitated.
Perks and Benefits
Health and Wellness
Parental Benefits
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Office Life and Perks
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Financial and Retirement
Professional Development
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