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Humana Healthy Horizons in Virginia is seeking a Workforce Development Administrator (Workforce Management Lead) who will be responsible for coordinating and overseeing workforce development activities for Humana Healthy Horizons in Virginia Medicaid plan. Through collaboration with Virginia DMAS, providers, and other key community stakeholders, the Workforce Development Administrator (Workforce Management Lead) will support efforts to build, train, and retain a robust healthcare workforce, particularly direct care workers and home and community-based service providers to ensure Humana members have access to services in the setting of their choice.
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- Develops, implements, and monitors Humana's annual health care workforce development plan.
- Organizes development of an initial Virginia health care workforce assessment, including workforce forecasting and planning, to inform deployment of impactful initiatives to retain and grow a well-trained workforce. Ensure assessment is updated annually.
- Develops, deploys, and manages a portfolio of initiatives with community partners and providers to recruit, train, and retain health care workforce, particularly long-term care and direct support workforce, across the commonwealth of Virginia.
- Analyzes all available health care workforce data to inform Humana's health care workforce strategies
- Routinely presents updates on Humana's health care workforce initiatives and progress to health plan and segment executive leadership.
- Provides technical assistance on workforce development, such as recruitment, training, and retention strategies, to network providers, as needed.
- Represents Humana at state agency and community meetings related to health care workforce development, as needed.
- Collaborates within the health plan to ensure Humana's provider network has:
- Sufficient qualified workforce capacity to provide services.
- The required level of workforce that is interpersonally, clinically, culturally, and technically competent in the skills needed to provide services.
- Connected workplaces with an internal capacity for developing their workforce and/or are connected to external workforce development resources.
Use your skills to make an impact
Required Qualifications
- Must reside in the commonwealth of Virginia.
- Must be able to travel in-state and willingness to commute to Glen Allen as needed.
- Bachelor's degree.
- Four (4) or more years of health care workforce development experience, including but not limited to developing initiatives to recruit, train, and retain health care workers, including unlicensed care providers including CNAs, NTs, CHHAs and other unlicensed care providers.
- Two (2) or more years of project leadership experience.
- Comprehensive knowledge of Microsoft Word, Excel and PowerPoint.
- Expertise in health care workforce assessments, forecasting, and evaluation.
- Strong analysis, critical thinking, and analytical problem-solving skills.
- Ability to use independent judgement and drive day to day work with minimal supervision.
- This role is a part of Humana's Driver Safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
Preferred Qualifications
- Advanced Degree.
- Experience working for or with Home and Community Based Services (HCBS) providers and/or direct care workers.
- Understanding of qualitative and quantitative impact analyses.
- Prior experience in Portfolio Management.
Additional Information
- Workstyle: Hybrid Home The associates home office environment is their primary work location where most of their work week will be spent, but they will use Humana Healthy Horizons in Virginia office space in Glen Allen, VA, occasionally for collaboration and other face-to-face needs.
- Typical Workdays & Hours: Monday - Friday; 8:00am - 5:00pm EST
- Travel: 5 - 10% throughout Virginia
Work at Home Criteria
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
- At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
- Satellite, cellular and microwave connection can be used only if approved by leadership.
- Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
- Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Interview Format
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$84,600 - $116,300 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.