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Associate Director, Content Development


Become a part of our caring community and help us put health first

The Associate Director, Content Development helps oversee and coordinate the development of strategic and creative writing to effectively represent the organization's Medicaid products, services, brands and/or the organization to customers and prospects. The Associate Director, Content Development requires a solid understanding of how a Medicaid organization's capabilities interrelate across department(s) and how to structure and present proposal content in a manner that will ultimately result in the award of state Medicaid contracts.

The Associate Director, Content Development oversees and supports the Content Development Leads in applying various writing and presentation strategies to create an impression, raise awareness, and encourage a preference in the organization's responses to state RFP/RFI/RFAs. The Associate Director, Content Development will interface with and influence senior leaders and SMEs across the Humana organization to collaboratively identify compelling and innovative solutions to present in our proposals in response to RFP/RFI/RFAs for state Medicaid contracts. Also responsible for managing and ensuring the proposal content libraries are updated as the organization's Medicaid programs and services evolve.

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Responsible for ensuring the Content Development Leads' responses demonstrate that our customers' perspectives are reflected through Humana's strategic vision and capabilities to deliver a compelling and successful response. The Associate Director, Content Development is responsible for reviewing and providing constructive and strategic direction on the Content Development Leads' responses. The Lead, Content Development is responsible for the content development and creation to successfully. Must have demonstrated experience creating and overseeing content for very large and complex bids and experience managing multiple proposals at a time. Willingness to work extended hours and support team members in meeting deadlines as necessary. Proofreading skills, acute attention to detail, and ability to handle demanding, deadline-driven situations. Must be very dependable and possess exceptional customer service skills.

The Associate Director, Content Development can also expect to develop responses to select RFP/RFI/RFA questions. This may include the Executive Summary or other subjects based on area of expertise and experience.

Use your skills to make an impact

Required Qualifications:

  • Bachelor's Degree
  • 6 or more years of proposal writing experience
  • Minimum of 3 years of writing/developing Medicaid proposals
  • Direct management experience OR mentor/coaching experience
  • Independent self-starter and extremely detail-oriented
  • Work well in a fast-paced team environment with an agile, iterative design process
  • Ability to work as part of a team as well as independently

Preferred Qualifications:

  • Master's Degree
  • Association for Proposal Management Professionals (APMP Certification

Work at Home/Hybrid Guidance:
To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership. Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours


Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$123,800 - $170,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Job ID: humana-R-333785
Employment Type: Full Time