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HUB International

Commercial Insurance Department Manager (Potential for Hybrid Work)

Wilmington, MA

About HUB

Join our Stevie Award Winning Team at HUB International!

When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 14,000 professionals in 500 offices across North America.

We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

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We currently have an opportunity for a Commercial Insurance Department Manager (Potential for Hybrid Work) . The selected employee will be responsible for the administration and operation of the Commercial Accounts Department in assigned location, supervising assigned personnel and the direct handling and servicing of commercial accounts.


Oversee the daily operation of the department, by setting objectives, planning, organizing, and coordinating with other departments.

Supervise services of the department within the accepted principles and practices of the insurance community, with primary responsibility for effective account services and the development of new and existing accounts.

Supervise and direct department personnel including training, motivation, performance appraisal and salary recommendation.

Responsible for recommending the hiring or dismissal of personnel within the department.

Assign accounts and work assignments to department personnel and provide assistance with the servicing of accounts.

Provide technical knowledge and expertise to department personnel regarding appropriate coverage.

Coordinate the handling and servicing of accounts with the Producer.

Review and analyze renewal and cancellation trends as related to EBITA goals and objectives.

Handle and service assigned commercial accounts of high complexity.

Assist customers and make suggestions for appropriate coverage.

Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals.

Prepare applications for submission to the Marketing/Underwriting Department regarding new and renewal coverage.

Negotiate with marketing/underwriting personnel regarding the pricing and coverage of policies.

Oversee the administrative claims process for accounts assigned to the department.

Oversee the collection of premiums due for accounts assigned to the department.

Oversee and implement a quality control review process to assure the production of quality work and the provision of excellent customer service.

Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.

Keep informed of changes and trends within the industry for the purpose of anticipating and responding to profit objectives.

Other responsibilities as assigned by Manager.

  • Five years commercial lines insurance experience.
  • Experience supervising a commercial accounts team.
  • Thorough knowledge of commercial lines coverages and markets.
  • Producer's license.
  • Experience with Microsoft Office products.
  • Excellent organizational, interpersonal, communication skills and ability to work in a team environment.

Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at

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We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Hi, we're HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected - through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit

Client-provided location(s): Wilmington, MA, USA
Job ID: hub-1820111628
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Happy Hours
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program