Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
HUB International

Claims Representative

Langley, Canada

Hi, we're HUB Warranty!

We are a dynamic and fast paced innovative construction insurance brokerage offering and developing products and services that meet the ever-changing needs in our home building clients and industry. We represent 3 New Home Warranty brands with over 400,000 home inspections completed and countless homes protected. We focus on delivering value to all our home builders and owners. At HUB Warranty we believe it is vital that we bring like-minded people on board to join us in this journey!

We believe in our people - they are the best in the industry! We encourage and support each other and want to see our people grow. With this, we have implemented many leadership development programs and support career advancement! If you are a lifelong learner looking for an advancing and rewarding career, please read further to see what this job entails.

Want more jobs like this?

Get Business Operations jobs in Langley, Canada delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

The Opportunity -

The Claims Representative is a claims handling role where you will be responsible for working directly with consumers, builders, contractors, and other parties involved in the home warranty claim. You will maintain a claim caseload and work files through to completion. You will work in partnership with other claims staff in both an individual and team-oriented capacity and report directly to the Claims Manager. The Claims Representative position offers the opportunity to become immersed in the New Home Warranty field, a niche class of insurance, with opportunity for growth and development.

A Day In the Life -

The Claims Representative role will involve claim handling activates ranging from:
  • Frequent communication between all parties involved in the claim.
  • Managing your respective claim caseload including abeyance setting, reserve setting, warranty policy review/interpretation, coverage drafting/issuance, contractor quote arrangement and assignment, payment issuance, and much more.
  • Educating consumers and builders about home warranty insurance in their respective jurisdictions.
  • All other duties and responsibilities as reasonably assigned.
What You Bring to the Team -
  • Level 1 or 2 General Insurance License or the willingness and desire to obtain.
  • Proficient technical skills (i.e., Microsoft Office, Outlook, and other standard business software.)
  • Exceptional time management and organizational skills.
  • Exceptional communication, both verbal and written.
  • Self-motivated and a positive attitude.
  • Experience in New Home Warranty, Insurance and/or Construction would be considered an asset.
  • Post-Secondary education would be considered an asset.
Salary Expectations -

The expected salary range for this position is $50,000.00 to $55,000.00 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Why Join PHW?
  • An exceptional and welcoming company culture.
  • Excellent compensation, benefits, RRSP match and company perks.
  • Paid educational training and vast learning opportunities.
  • Room for advancement and growth within the organization.
  • A company that gives back and is active in the community.
Your future with HUB -

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

What makes us different than all the rest?

Our Vision: To be everywhere risk exists - today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

Entrepreneurship: We encourage innovation and educated risk-taking.

Integrity: We do the right thing every time.

Teamwork: We work together to maximize results.

Accountability: We measure and take responsibility for outcomes.

Service: We serve customers, communities and colleagues.

If you value what we value, and like the perks along the way - Apply TODAY !

The employment offer is contingent upon completion of a successful background check.

Progressive/Pacific Home Warranty is a subsidiary of HUB International Insurance. For more Information, please visit our website at If you require any accommodations during the hiring process, please reach out to to request this. Only candidates selected for an interview will be contacted.



Department Claims Management

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

Client-provided location(s): Langley, BC, Canada
Job ID: hub-23861986
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Happy Hours
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program