We’re looking for a Senior DevOps Developer who can help us support the development organization to deliver value to customers in a reliable, efficient, and safe manner. You’ll be working in a focused team that owns one or more pieces of the production application environment and the developer experience, you will own and deliver in service of quarterly goals on the team. While working remotely or in a hybrid work arrangement, a blend of virtual (in accordance with Hootsuite’s distributed workforce strategy), or in Hootsuite’s Belgium, Rome, or Milan office, you will report to the Senior Manager or Lead, DevOps.
WHAT YOU’LL DO:
- Design and build software - tools, libraries, automation, services, and glue scripts
- Responsible for the reliability, security, and integrity of our large, cloud-based Linux infrastructure
- Participate in a flexible on-call rotation
- Lead by owning project milestones, epics or features
- Practice continuous improvement, contributing to culture, process, and direction in your team and across our department
- Develop processes and automation to eliminate repetitive tasks
- Design and build our infrastructure platform
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- Identify and implement new platform features
- Research and evaluate new technologies
- Refactor, rewrite or retire existing platform features
- Diagnose and repair our distributed systems
- Perform maintenance, upgrades, and migrations
- Control or eliminate repetitive tasks, alert noise, and business-as-usual work
- Provide executable interfaces to our infrastructure platform
- Provide tools and best practices to support the entire software development lifecycle
WHAT YOU’LL NEED:
- A degree in Computer Science or Engineering, and significant relevant experience in an SRE, DevOps or software engineering role and a track record of substantial contributions to software projects with high business impact
- Experience with mentoring, coaching, and pairing with coworkers
- Experience writing clean code that performs well at scale and an understanding of SaaS software development practice; Ideally you have experience working on a SaaS product
- Experience using infrastructure-as-code tools to build and run cloud infrastructure
- Experience with operating, building and maintaining cloud infrastructure and a working knowledge of Linux systems administration, including troubleshooting system-level issues, networking (L3-L7) and basic monitoring is preferred
- Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
- Creativity and Innovation: seek new and better ways of doing things, generating original and imaginative ideas, products, and/or solutions
- Problem Solving: uses an organized and logical approach to find solutions to complex problems and looks beyond the obvious to understand the root cause of problems and proposes several possible solutions.
- Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects
WHO YOU ARE:
- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
- Curious. You are always learning and seeking ways to make things better.
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.