Brand City Controller

About the Role

As a Brand City Controller, you have a passion for delivering on the vision for H&M NYC to Liberate Fashion for the many, through elevated products and experiences. You execute store sales and hours strategy, achieving sales and profit goals, and fostering team growth through succession planning and performance management.

This hybrid/field role reports into our Brand City Manager and is based out of our New York Support Office.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

• Take responsibility for maximizing selling & profit by strategically partnering with business leaders to effectively implement strategies within the Brand City stores as well as updating existing stores as outlined by the Brand City strategy
• Partner with the Sales market team to set annual budget & forecast process for Sales, Marketing, Efficiency & Costs
• Secure Omni Customer experience through qualitative & efficient Work Force planning
• Guide the Brand City stores to reach Top & Bottom-line goals
• Secure strong execution by aligning function plan and schedules
• Identify, develop and coach talents & foster multi-function collaboration
• Through external and internal (local and global) cross-functional partnership, you support the execution programming in regular stores and new store concepts
• You play a key role in change initiatives, supporting colleagues to adapt to changes through effective communication and support
• Required domestic and international travel up to 40% of the time

• Bachelor's Degree, preferably in Finance, Business or Economics or equivalent experience
• 3 years of past retail experience, preferably in retail management
• 3-5 years in a business analyst or similar finance role for a retail company preferred
• Inclusive, positive, open to feedback, willing to multitask and learn on the job
• You keep up to date with current fashion and other creative trends
• You demonstrate flexibility in adapting to evolving market conditions, embracing new technologies and insights, and the capability to adjust strategies based on dynamic business needs
• Strong commitment and experience with providing a high level of customer service
• Ability to coach and counsel colleagues on performance management and progressive discipline techniques
• Store orientation and commitment to Brand City team and store management development
• Proficient at Microsoft Office and ability to adapt to company specific systems
• Platform training skills and ability to communicate complex technical information in a simple and easy way