Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Benefits Lead, USA - CA - PR

New York, NY

At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.

Job Description

About the Role

As a Benefits Lead in the HR function, your main focus will be to develop and implement the benefits strategy for USA and Canada, including Puerto Rico. This role involves designing and managing benefits programs that attract and retain top talent, align with our company's overall strategic goals, and comply with relevant regulations. You play an important part in shaping the overall colleague experience and contributing to our success in attracting and retaining top talent.

Want more jobs like this?

Get Media, PR, and Communications jobs in New York, NY delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

This hybrid role reports to our Regional Total Rewards Manager and is based out of the New York City Support Office.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

  • Develop a comprehensive benefits strategy aligned with the organization's business objectives, culture, and talent retention goals
  • Conduct market research to stay informed about industry trends and benchmark the company's benefits against competitors
  • Design, implement, and continuously optimize employee benefits programs, including health insurance, retirement plans, wellness programs, and other programs
  • Ensure benefits offerings are competitive, cost-effective, and meet the diverse needs of the workforce
  • Stay abreast of changes in benefits-related laws and regulations and ensure benefits programs comply with legal requirements and industry standards in the USA, Canada and Puerto Rico
  • Develop and implement governance processes for benefits administration
  • Partner closely with finance and HR to manage the budget for benefits program and implement cost-effective solutions without compromising the quality of benefits offerings
  • Oversee relationships with benefits vendors, brokers, insurance providers, third party plan administrators, and wellness program vendors and negotiate contracts and service agreements to optimize value and ensure service levels are met
  • Develop and execute communication strategies to effectively market benefits offerings and provide accessible education and resources to help colleagues understand and make informed decisions about their benefits
  • Establish initiatives to enhance employee engagement through benefits programs and analyze metrics to ensure data-driven decision-making regarding programs
  • Develop and update benefits policies and procedures in alignment with organizational goals and regulatory requirements
  • Up to 10% domestic and/or international travel may be required


Who You Are:

  • 5-7 years of benefit program management experience including strategy development, plan implementation, and systems knowledge
  • Strong analytical and data interpretation skills
  • Excellent communication and negotiation skills
  • Experience with compliance related to employee benefits, including knowledge of labor laws and regulations pertaining to USA, Canada and Puerto Rico desired
  • Demonstrated project management and change management capabilities

Additional Information

Why You'll Love Working at H&M

  • We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
  • We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
  • You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
  • We are an inclusive company where you're encouraged to be yourself at work
  • You will have access to a large global talent community, where career growth and aspirations have no limits
  • We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community
  • You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Compensation: salary range is $112,811 - $126,912 annually

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.

H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.



110 5th Avenue, New York, United States

Client-provided location(s): New York, NY, USA
Job ID: H&M-50535e3f-61d2-4287-a2f2-43e8ddf3f2cc
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)