The opportunity:
As a Validation & Failure Analysis Engineer you will be part of the Global Technical Support Team in Grid Automation & Communication Products unit. You will: Work with Regional Testing Laboratories & cross functional teams to produce test plans, reports, and certifications for Hitachi Energy Grid Automation Products in line with standard references and testing methodologies. Provide Interpretation of compliance requirements to external certification labs, design and development(R&D) teams, product management (PM) teams throughout product validation stages. Be up to date with the last phases of Product development to learn about new products, its features, software updates, maintenance release updates etc. and evaluate testing requirements. Support After sales recalls & perform Failure Analysis on product field returns to understand failure modes, failure mechanisms and root cause analysis (RCA) triage of relay (IED/RTU/Combiflex) hardware failure and its subcomponents in response to a customer case. You will offer remote/onsite support to resolve failure reported on Control and Protection relays and RTU on need basis. You will have the opportunity to develop your expertise in Grid Automation domain and resolve some of the most challenging issues.
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How you'll make an impact:
- Testing & validation of products and/or system at specified test lab as per test plan & priority. Prepare test specification, plan, and execute hardware tests, present and follow-up on tests results.
- Document results and compile testing reports. Be involved in identifying improvements and optimization of our testing procedures minimizing costs and time. You will assist and support external certification inspectors during testing activities for internal and external products.
- Ensure that prototypes are correctly assembled, test environment are built as required, tests are correctly performed and that activities are thoroughly reported for internal and external use.
- Capability to ensure the definition of the correct strategy in terms of compliance of specifications to requirements (Verification), and in terms of test planning and methodologies (Validation). Capability to ensure the coverage of all the functional and safety critical aspects, in terms of management of requirements, tests definition, execution and analysis at application level.
- Setup of the Triage workstation and relating equipment and tools. Follow and develop the Triage work process.
- Develop ability to determine known symptoms and distinguish new failure modes and indications that are of significance for reaching the Root Cause
- Document the results and progress of the case work according to templates and praxis for the team. Deliver and describe the triage outcome together in the team, as decision base for next step
- Analyse installed base and manufacturing data to develop predictive failure algorithms to determine long term product performance.
- Document and communicate root cause findings and drive containment/corrective actions. Contribute to the 8D process and represent the Failure Analysis Team as part of the Failure Review Board. Determine the analysis required and manage failure analysis from external vendors as needed.
- Opportunities to work with field service technicians and travel to sites to evaluate root causes related to system/grid/site variables.
- Work with Customer Service to ensure quick return and delivery of defective field units for diagnostics. Work in a diverse, multi-cultural environment as part of a global team.
- Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background:
- A Bachelor/ Master's degree in Electrical/Electronics Engineering required.
- Must have atleast 5years of experience in relevant work field.
- Proficiency in both spoken & written English language is required
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