Service Sales Specialist

The opportunity

As a Service Sales Specialist, you will be part of our international Service Sales Team. We provide Service Solutions for covering the full substation services. The team is highly motivated with a strong customer and service-oriented approach. It is our ambition to provide high quality service, delivering solutions aligned with customers' needs. In this role you are responsible for Service tenders and long term agreements from initial customer request to contract closing and handover to operations.

"Our successful candidate will be a highly motivated, collaborative, and fast-paced sales hunter with a history of meeting or exceeding sales targets and a strong drive to succeed. You will have responsibility to drive service sales within country of Grid Solutions services generating service sales opportunities and securing profitable sales. The role will focus on installed equipment and sell the entire Service product portfolio of Grid Solutions in collaboration with the business line technical expertise." - Johan Lindblad, Hiring Manager.

Developing Service sales account plans to ensure growth, building long-term customer relationships, driving high levels of customer satisfaction, ensuring expected response to specific customer needs and issues are key success factors for this position.

The placement of this position is any Hitachi Energy office location in Sweden, specific office is determined depending on candidate whereabouts. There is an option for hybrid work arrangements if you live within commuting distance to the office.

How you'll make an impact

• Service Sales Delivery: You implement the service sales strategy and growth plans, engaging with the installed base (IB) to promote upgrades and value-added solutions.
• Volume and Profit: You use IB data to identify and develop sales opportunities for Service products and solutions, focusing on the entire Hitachi Energy Service portfolio.
• New Opportunities: You conduct sales calls, perform customer facility walk-throughs, generate sales leads, and develop new market opportunities based on market trends.
• Customer Approach: You establish long-term customer relationships, understand their requirements and regulations, demonstrate technical knowledge, and ensure customer satisfaction.
• Sales Process: You sell the service product portfolio, monitor sales proposals and tenders, prepare service offerings, communicate contract details, and manage the administrative sales process.
• Marketing: You act as a marketer and salesperson during marketing activities, translating customer needs into relevant service offerings and solutions.
• Health, Safety, and Integrity: You contribute to risk assessments, register information into SFDC, ensure technical reliability, safety, and cost-effective solutions, and comply with health and safety directives.
• Additional responsibilities: You provide technical direction for service sales training to less-experienced staff and support management with key data and insights on markets and effective service selling tactics.

• You have a Bachelor's degree or higher, in an Engineering or technical discipline.
• You have at least 5 years of experience in sales, sales support, and/or service of power systems/solutions.
• If you have experience working with electric substation equipment (i.e. IED, RTU, SCADA, Communications, etc.), recent technical sales and/or client-facing experience presenting electric substation equipment solutions, this is is highly preferred.
• Being familiar with Operations & Maintenance practices of electric substation equipment and substation construction is expected of you.
• To be successful in this position we see that you have experience negotiating long term substation service contracts, or other contracts that could be seen as equal.
• Familiarity with multiple Hitachi Energy power products and services.
• In order to meet your customers, you need to travel mainly within Sweden (circa 70%) and sometime each year within Europe.
• Being fluent in English is mandatory. Fluency in Swedish is considered very advantageous.

• Collective agreement
• Flexible working time
• Health care and wellness allowance
• Fantastic career possibilities within Hitachi Energy both within Sweden and globally
• Mentor to support you throughout onboard phase
• Various trainings and education supporting employee development
• Diversified company with over 70+ nationalities working in Sweden
• Supplementary compensation for parental leave
• Employee Benefit Portal with thousands of discounts and perks