Sales operation & Business intelligent specialist

The opportunity:

Hitachi Energy is a world leader that is advancing a sustainable energy future for all. We are advancing the world's energy system to be more sustainable, flexible, and secure, and we collaborate with customers and partners to enable a sustainable energy future - for today's generations and those to come.

The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 3000+ skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning. However, over the last decade, it has evolved to become the largest Operations hub. The India Operations Centre team at Chennai, Bangalore and Gurugram supports Hitachi Energy's units in more than 40 countries across a wide portfolio of all the four business units in Hitachi Energy to date, the team has executed engineering and commissioning for projects in more than 80 countries.

• Define and ensure implementation of sales Operation strategies across HUB. Lead all automation projects in the HUB using PowerApps but explore the opportunities to automate the Sales Process using RPA.
• Maintain a detailed understanding of existing sales processes and continuously identify the inefficiencies and areas open to process improvement.
• Build & maintain the sales dashboards using PowerBI and lead the training for the users. Provide leading indicators to drive secure order including pipeline sufficiency, new pipeline creation, YTD win rate, Say-Do Ratio vs Plan vs outlook.
• Drives and monitors key market development programs, vertical sales development, portfolio pushes, and pricing enhancements
• Demonstrate a 'safety first' approach and live the Zero Harm culture: thinking & working safely, in line with organization & regulatory requirements.
• Ensure data Quality & Improvement program, owner for Salesforce (CRM), User Administration, Account Management.
• Conduct Sales Processes & Audits and owner for Sales Dashboards & Data analytics. Leading Automation Projects in the HUB using PowerApps. Developing & maintaining the PowerApps & SharePoint.
• Identify inefficiencies and continuously improve the sales process across HUB. Explore and implement the RPA projects in HUB.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

• Bachelor's degree in engineering. 5+ years of experience in sales operations with added advantage of sales experience. 3+ years of experience in power platform and share point.
• 3+ year of experience in developing PowerBI reports & analytcs. Solid understanding of sales processes and methodologies.
• Familiarity and hands-on experience in working with Salesforce with proven experience in developing reports & dashboards.
• Ability to present complex information in a clear and concise manner. Strong analytical skills required to cope with a wide variety of complex information.
• Competence related to sales, bid management and operational execution. Excellence in sales planning, CRM utilization, enhancements (Salesforce), Data Analytics and business forecasting.
• Versatile interpersonal and influencing skills with the ability to prioritize and manage own time effectively to achieve targets, particularly in a multi stakeholder environment.
• High business results oriented and able to steer virtual teams coupled with excellent communication & presentation skills towards a structured, analytical, and responsible way of working.
• Ability to think outside the box, challenge the status quo and driving change with a hands-on attitude, organizes effectively, delegates responsibility and solves problems quickly.
• Proficiency in both spoken & written English.