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Hitachi Energy

Robotic Process Automation (RPA) Analysis Specialist Professional

Bangalore, India

Mission Statement:

The Service excellence team is a part of the Common Shared Services organization and supports multiple functions (including Finance, SCM, HR Operations, and Trade Transport and Logistics amongst others). As Busi-ness Analyst within the Business Process Automation team, you will be part of a dynamic team focused on enabling the CSS functions to deliver their services with greater efficiency and effectiveness.

Your Responsibilities:

  • Analyze and document existing business processes in finance, supply chain management, and human resources domains.
  • Develop detailed business requirements and functional specifications for automation projects.
  • Work closely with RPA developers and Machine Learning engineers to ensure the successful implementation of automation solutions.
  • Identify areas for improvement and automation using RPA and Machine Learning technologies.
  • Collaborate with cross-functional teams to define and prioritize automation initiatives.
  • Assist with the development and execution of user acceptance testing plans, ensuring the effectiveness and accuracy of automation solutions.
  • Facilitate hypercare support for newly implemented automations, acting as the primary point of contact for business users and providing timely resolutions to issues.
  • Monitor and evaluate the performance of automation solutions during the stabilization period, identifying potential bottlenecks and addressing concerns that may impact efficiency or accuracy.
  • Collaborate with support teams to transition automation solutions into regular operations, ensuring seamless handover of knowledge and appropriate documentation.
  • Provide ongoing support and guidance to business users during enhancements and continuous improvement initiatives, ensuring automation solutions are adapted to evolving business needs.
  • Continuously monitor and measure the effectiveness of implemented automation solutions, recommending enhancements or modifications as needed.
  • Act as a subject matter expert for RPA and Machine Learning technologies within the organization, providing insights, recommendations, and best practices for automation projects.
  • Stay informed on industry trends and advancements in RPA and Machine Learning technologies, and actively participate in knowledge sharing and skills development among team members.
  • Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

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Your Background:

  • Bachelor's degree in Business, Information Systems, or a related field.
  • 8+ years of experience as a Business Analyst or an Automation Developer, with at least 4 years focused on automation projects involving RPA and Machine Learning technologies.
  • Proven experience in shared services environments and a strong understanding of finance, supply chain management, or human resources domains.
  • Extensive expertise with Automation Anywhere, IQ BOT and Machine Learning frameworks.
  • Extensive expertise in designing solutions that address business requirements.
  • Expertise in implementation of Machine learning algorithms using Python.
  • Experience of design and implementation of cross-technology integrated solutions.
  • Knowledge of German, Spanish or Italian languages will be an added advantage.
  • Extensive experience of working with in-house and external developers.
  • Excellent analytical, problem-solving, and critical thinking skills.
  • Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
  • Proficient in creating process flow diagrams, business requirements documents, and functional specifications.
  • Experience with project management methodologies and tools.
  • Ability to adapt to changing priorities and manage multiple projects simultaneously.
  • Proficiency in both spoken & written English language is required.

Apply now

Client-provided location(s): Bengaluru, Karnataka, India
Job ID: Hitachi_Energy-JID3-73949
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • On-Site Gym
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Snacks
    • Some Meals Provided
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
    • Leadership Training Program
    • Internship Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

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