Order Processor Specialist
Are you detail-oriented and passionate about delivering exceptional customer service? Join Hitachi Energy as an Order Processor Specialist and play a key role in supporting our transformer services business. In this role, you'll be responsible for accurately inputting and tracking customer orders, ensuring alignment with pricing, terms, and service expectations.
This is your chance to work in a collaborative, fast-paced environment where your contributions directly impact customer satisfaction and operational success. If you enjoy working with data, solving problems, and supporting cross-functional teams, we'd love to hear from you.
Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.
How You'll Make an Impact
- Serve as the primary point of contact for order entry and tracking
- Review customer purchase orders for accuracy in terms, pricing, and conditions
- Identify and communicate potential issues from customer documentation
- Coordinate with internal teams to ensure consistent and accurate order fulfillment
- Maintain and update order information in internal systems
- Support internal reporting and data analysis for order trends
- Collaborate with the tendering team to process new service orders
- Contribute to continuous improvement in order processing and customer service
Your Background
- Bachelor's degree with minimum 2 years of relevant experience
- Proficient in Microsoft Office and SAP (or similar systems)
- Ability to quickly learn and adapt to new digital tools
- Experience reading and interpreting customer contracts and purchase orders
- Strong communication skills and customer service orientation
- Basic knowledge of the transformer industry is a plus, but not required
More About Us
- Hitachi Energy is a global leader in advancing a sustainable energy future
- We offer competitive benefits, flexible work options, and a collaborative culture
- Join a team that values innovation, integrity, and continuous learning
Apply now
Current employees apply here
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- On-Site Gym
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Snacks
- Some Meals Provided
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Work Visa Sponsorship
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at Hitachi Energy.