Hitachi Energy's IT team is expanding as a response to our huge strategic growth. Are you an experienced IT Support Engineer with a genuine passion for technology and a desire to work for our dynamic forward thinking organization where you can develop your career and make a real difference?
If so, we have the perfect on-site opportunity at our prestigious newly opened Birmingham office.
You'll be based in a modern hi-rise office environment, overlooking the city with your own dedicated IT area. Our commitment at Hitachi Energy is to offer a 360 degree IT service supported by the latest cutting- edge technology. And, if you are passionate about making technology relatable and relational we want to hear from you!
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Whether support offered is internal or external, efficient IT is the very lifeline to Hitachi Energy's continued success. We are looking for a proactive forward thinker, flexible, adaptable to change and used to working in a fast -moving and dynamic culture where no 2 days are the same. You will be both incredibly organized and highly engaging and its important you are valued as our trusted IT expert. You will be a confident communicator liaising closely with our wider business. You'll interact at every level both inside and outside Hitachi Energy. You will need to be solution minded, responsive, and determined to cultivate positive relationships with everyone.
So, whether you are dealing with newly appointed employees or existing staff who are firmly embedded into our Hitachi Energy family - we want everyone to receive an outstanding, first -class IT service in every respect. Are you at the stage where you are ready to take on this exciting new challenge to propel your career forwards ?
The Role
- Based on site at our Birmingham office 5 days a week offering a dedicated on-site service
- Occasional travel to our other offices in the UK as and when required.
- Working as part of the wider IT team within Hitachi Energy to provide a consistently high standard of customer service to support the business.
- 37 hours a week with the flexibility and willingness to work an early start or a later finish to satisfy the needs of the business.
- A trouble shooting role covering PC hardware and software and LAN and voice network.
- Acquiring, installing, and upgrading PC components and software and responding to service outages and other issues as they arise.
- Managing stock and inventory control and ensuing IT kit is well stocked and maintained.
- Managing updates and configuration management Data base (CMBD)
Your background
- Experienced qualified IT Support Engineer with preferably at least 2 years' experience in an on-site IT Support Engineer role.
- Familiar with OSS procedures, Standard Operating Procedures (SOPs) with a knowledge of articles.
- Experience with supporting both IT engineering and maintenance relating to Non-standard IT hardware, non -standard IT systems and It related equipment.
- Able to recommend modifications to equipment or improvements to support operational efficiencies to ensure a high-quality service delivery.
Hitachi Energy Benefits
- Competitive salary package plus annual bonus.
- Private Healthcare.
- Up to 10% employer matched pension scheme
- Life Assurance
- Outstanding career opportunities within Hitachi Energy UK & Globally
Hitachi Energy are pioneers in sustainable energy solutions at a time when it matters most. We place people at the heart of our success so that together we achieve.
Apply now