We seek for ''Service Technician'' who will be able to demonstrate knowledge in Service Solutions in our Grid Integration Service Unit with below qualifications:
Your responsibilities
- Delivering outstanding and professional service, remotely or on-site, in key categories, e.g. installation and commissioning, maintenance, repairs, advanced services, extensions, upgrades and retrofits, end-of-life services and replacements
- Contributes to customer satisfaction by executing Service work according to customer order and expectation. Maintains a good relationship with customers. Identifies new sales opportunities and communicates them internally
- Coordinating logistics of resources and spare parts for all site Service jobs
- Perform tasks requiring the ability to read and work from applicable electrical and mechanical drawings, and/or instruction and technical manuals
- Perform applicable internal work such as bushing connections, lead clearance, tapping, crimping, taping, contoured joints, etc.
- Identifying and developing potential sales and business opportunities based on knowledge of customers and collaboration across Hitachi Energy
- Suggesting product and process improvements within the business to enhance operations and customer service
- Repair, re-gasket, assemble and disassemble equipment as directed. With direction, perform activities requiring use of all applicable mechanical hand tools
- Provides recommendations to management to improve operations and customer service
- Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business
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Your background
- Minimum of 2 years experience, preferably in Service Business , Project and Site Management
- Having knowledge and experience about system measurement & analysis, diagnostic & troubleshooting features
- Fluent in German
- Being self-motivated and self-organized. Open mindedness and strong interpersonal skills.
- No restriction for travelling (domestic)
- Having a valid driving license.
More about us
You can expect a challenging and varied role in an international environment. You will work in a dynamic team with flexible working hours. We offer a very high level of training, performance-related pay, various social benefits, and the opportunity to work independently and take responsibility for outcomes.
This position offers a minimum base salary according to the CBA (employees in the electrical industry) starting at EUR 3.024,27 gross per month. Depending on your qualifications and experience, we are open to negotiating a higher salary than the amount set forth in the CBA.
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