Factory IT/OT Engineer Specialist Weekend Day Shift
The Opportunity
Are you ready to bring your tech expertise to the heart of industrial innovation? Hitachi Energy Transformers is looking for a Weekend IT/OT Support Specialist to join our Reynosa, Mexico team. This is a unique opportunity to support critical factory operations and contribute to the digital backbone of our manufacturing processes.
In this role, you'll be the go-to expert for both office and shop floor IT/OT systems, ensuring smooth operations and robust cybersecurity. You'll work hands-on with cutting-edge technology, collaborate with global teams, and play a vital role in maintaining secure and efficient systems. If you thrive in a dynamic environment and enjoy solving complex challenges, we'd love to meet you.
Schedule: Dayshift | Friday-Sunday | 6:30 AM-6:30 PM
How You'll Make an Impact
- Deliver onsite support for IT/OT assets across the factory
- Provide desk-side support for end users and collaboration tools
- Maintain and troubleshoot kiosks, printers, scanners, CCTV, and vendor machines
- Respond to cybersecurity incidents and support containment efforts
- Identify and monitor critical assets requiring protection
- Install and configure security patches and remediation tools
- Collaborate with vendors to ensure secure system configurations
- Report abnormal OT system behavior and escalate security alerts
- Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
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Your Background
- Formal education or apprenticeship in IT from an accredited institution
- Minimum 5 years of professional IT support experience
- Fluent in Spanish and English
- Self-driven with a proactive, solution-oriented mindset
- Experience with ServiceNow, MS Office 365, Windows, iOS, Production equipment communications and asset management tools
- ITIL 4 and Lean Six Sigma certification preferred
More About Us
- At Hitachi Energy, we champion innovation, inclusion, and continuous learning
- You'll have access to global development programs and career growth opportunities
- Be part of a purpose-driven team shaping the future of sustainable energy
Apply now
Current employees apply here
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- On-Site Gym
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Snacks
- Some Meals Provided
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Work Visa Sponsorship
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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