Factory IT/OT Engineer Specialist Weekdays Day Shift

The Opportunity

Are you passionate about technology and ready to make a real impact in a fast-paced manufacturing environment? Join Hitachi Energy Transformers in Reynosa, Mexico, as a Factory IT/OT Support Specialist and become a key player in driving digital transformation on the Production/shop floor. This is your chance to work with cutting-edge systems, support critical infrastructure, and contribute to a safer, smarter, and more connected factory.

In this role, you'll be part of a collaborative team that values innovation, continuous improvement, and proactive problem-solving. You'll support both office and operational technology systems, ensuring seamless performance and cybersecurity resilience. If you're looking for a role where your technical expertise directly supports production excellence, this is the opportunity for you.

Schedule: Dayshift | Monday-Thursday | 6:30 AM-6:30 PM

How You'll Make an Impact

• Provide hands-on support for IT equipment, software, and collaboration tools across the site
• Deliver onsite support for factory-managed IT/OT assets
• Execute cybersecurity tasks for OT systems and respond to incidents
• Maintain and support kiosks, printers, scanners, CCTV, badging systems, and vendor machines
• Identify and monitor critical assets requiring protection
• Install and configure security patches and remediation measures
• Collaborate with vendors to ensure secure and optimized systems
• Report abnormal OT system behavior and escalate security events
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Formal education or apprenticeship in IT from an accredited institution
• Minimum 5 years of professional IT support experience
• Fluent in both Spanish and English
• Proactive, solution-oriented, and able to work independently
• Familiarity with ServiceNow, MS Office 365, Windows, iOS, Production equipment communications and asset management tools
• ITIL 4 and Lean Six Sigma certification preferred

• At Hitachi Energy, we foster a culture of innovation, inclusion, and continuous learning
• You'll have opportunities to grow your career through global collaboration and development programs
• Be part of a purpose-driven organization shaping the future of sustainable energy