Deputy Team Lead - TA

Mission Statement:

Core members of the CSS Talent Acquisition (TA) team will be reporting to the Team Lead, and will be a part of Common Shared Services (CSS), HR TA Delivery team based in Bangalore, handling service processes related to Talent Acquisition for an assigned business unit or geography.

Your Responsibilities:

• Supervises the team and works closely with Team Lead to ensure HR TA processes are delivered in a timely and accurate manner in compliance with standard process flows and according to agreed service levels. Drives effective workforce management (cross-training, backlog management and mitigation). Acts as subject matter expert in the team and works on complex issues or cases which are escalated for resolution.
• Identifies and initiates the implementation of best practices and process improvements to increase efficiency and drive productivity gains.
• Together with the Team Lead and TA Delivery Manager, it leads internal control over HR TA transactions and quality controls.
• Works with customers and stakeholders to improve understanding, cooperation and performance. Ensures a positive working relationship within the team and with external customers by measuring customer/ employee satisfaction and building on results.
• Delivers HR TA support to the HR community, managers and employees, showing a customer service mind-set and a proactive way of working to serve customers with a "can do" attitude.
• Drives appropriate people management activities (working time planning, holiday planning, recruiting, motivation, development).
• Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

• A bachelor's degree in any stream
• At least 8-10 years of experience in HR Talent Acquisition in a global organization.
• Hands-on experience on end-to-end recruitment life cycle.
• Ability to manage a team size of 8 - 10 members.
• Proficiency in MS Office and excellent written and verbal communication skills.
• Lean or Six sigma certification will be an added advantage.
• Ability to work in teams, within deadlines and be process oriented.
• Attention to details.
• Showcase ownership behavior.
• Open to learn new things.
• Ability to work independently.
• Idea generation.
• Proficiency in both spoken & written English language is required.