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Hitachi Energy

Customer Service Engineer

Beichengqu, China

Your responsibilities:

  • You will be able to do perfect customer communication.
  • To prepare repair plan and repair process.
  • You will be working as technical support for on-site service, Fault statistics, fault analysis report.
  • You will provide technical training to service people and customers.
  • You will provide on-site service to customers when necessary.
  • Departmental process documents management.
  • Living the Hitachi Energy's core values of safety, quality, and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

  • Full-time bachelor's degree or above electrical major is preferred.
  • Relevant working experience in railway industry or transformer industry is preferred. fresh-out student is also welcomed.
  • Can use AutoCAD software, with a certain ability to read drawings.
  • Passed CET-4, Good command of English listening, speaking, reading and writing.
  • Passed the computer Level 2 examination.
  • Good communication and team player and willing to learn and improve.
  • Comply with national regulations of employment age, no gender restrictions.

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Client-provided location(s): Datong, Shanxi, China
Job ID: Hitachi_Energy-JID3-77646
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • On-Site Gym
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Snacks
    • Some Meals Provided
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
    • Leadership Training Program
    • Internship Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

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