Commercial Operations Specialist (Hybrid/remote)

Position: Commercial Operations Specialist (Hybrid/remote)

Location: Europe

The Opportunity

We are currently seeking an experienced Commercial Operations Specialist to join our team and support a variety of software opportunities within our asset management portfolio. The role is based in one of ES's European offices, with a preference for a hybrid remote/office working arrangement. However, for the right candidate, remote work from a location within a compatible time zone may be considered.

Your Role

As a Commercial Operations Specialist, reporting to the Commercial Operations Manager - Europe, you will be a vital part of our dynamic and enthusiastic team. You will collaborate closely with Sales Account Managers and other key stakeholders to support the entire tendering process, from receipt to the delivery of high-quality, compliant, and commercially sound bids.

• Work with Sales to suggest and decide on a business setup/strategy for the proposed delivery.
• Participate and provide input into the bid qualification (go / no-go) process.
• Engage and motivate bid team members to create compelling deal-winning materials.
• Receive input and coordinate proposal content from a variety of stakeholders, including sales, finance, legal, product, solutions and support.
• Review the terms and conditions with representatives from sales, legal and finance.
• Produce bid documentation materials that follow branding guidelines.
• Run the tender approval process according to existing guidelines, including presentation of the proposal, together with responsible sales manager, to senior management.
• Contribute to the written proposal - both the presentation layer and the content layer (such as preparation of a management summary).
• Review commercial aspects and participate in commercial discussions of bids that evaluate contract implications and risks.
• Coordinate proposal risk review information and own risk tracking and management throughout the bid process.
• Use your knowledge of the company and competitor's product lines to help identify key value-adds and win strategies that we should emphasize when bidding to ensure success.
• Confirm the tender aligns to our win themes and meets the defined costs to win.
• Prepare price estimates and full cost models to ensure bid meets company margin guidelines, standards and governance and facilitate approval flows.
• Check all necessary products and services are included in the final price to the customer.
• Support team members in following internal governance and administrative procedures.
• Understand our global nature: as part of a global team, availability for communications in any time zone may be necessary.

• Bachelor's degree from four-year college or university preferred.
• 2 to 5 years of experience in a similar role, ideally with experience in software-related tenders.
• Excellent English grammar and writing skills, including the ability to draft and to review / edit documents in a concise manner and to a high standard.
• Strong communication skills to influence management and facilitate and negotiate with multiple, geographically dispersed, internal stakeholders.
• Very independent, self-motivated and responsible person.
• Good leadership skills.
• Good administrator who keeps order in vast amounts of information, calculations and technical documentation.
• High proficiency with tools such as Word, Excel, PowerPoint, OneNote, SharePoint, Office 365, etc.
• Sound commercial understanding and risk management skills.
• Strong process, organization, coordination and multi-task focus.
• Excellent interpersonal and communication skills including the ability to coordinate and drive the team towards a common goal.