JOB OVERVIEW:
The Profit Initiatives Specialist will be responsible for assisting in reviewing daily sales gross profit losses and coordinating with cross functional Team Schein Members in resolving issues and documenting actions, necessary follow ups, and outcomes in the designated activity tracker. The TSM will compile and analyze common causes of gross profit losses and collaborate with the Associate Manager and cross functional teams on design and creation of procedures and tools to identify and address issues.
In addition, this individual will assist in loading and maintaining sales plan and/or customer level pricing into the pricing system as directed from the Sales Teams and other internal stakeholders.
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KEY RESPONSIBILITIES:
GP Exception: Review and resolve daily gross profit losses and record actions taken to address issues, loss categories, and results in designated activity tracker.
Identify and assist in the resolution of issues pertaining to chargebacks, commissions calculations, pricing design, order entry methods, and any other systems believed to be a cause of gross profit losses. Collaborate with management to create processes and tools to correct the issues.
Assist sales team, contracts team, and pricing team in recovering gross profit losses where necessary (i.e. Credit Rebills, Price update, etc.)
Pricing: Load and maintain sales plan and/or customer level pricing into pricing system as directed from the Sales Teams and other internal stakeholders. Calculate margins and fixed sell prices, unit of measure validations, and confirming gross profit for all product prices being loaded.
Respond to inquiries and questions sent to the department inbox in a timely manner. Inquiries may involve interpreting and resolving pricing discrepancies and supplying pricing reports.
Special Projects: Participate in special projects and perform other duties, as required.
In addition to the essential duties and responsibilities listed above, all positions are also responsible for:
- Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures including WorldWide Business Standards.
- Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.
SPECIFIC KNOWLEDGE & SKILLS:
- Strong Microsoft Excel. Knowledge of Microsoft Access preferred but not required.
- Strong time management skills and the ability to prioritize work
- Very good attention to detail and accuracy
- Customer service oriented and ability to work with and resolve complex issues
- Ability to plan and arrange activities
- Excellent interpersonal communication skills
- Excellent written and verbal communication skills
- Ability to maintain confidential and highly sensitive information
- Ability to work in a team environment
- Ability to multi-task
- Ability to manage conflict
- Capacity to work effectively under pressure
- Analytical thinking
- Oversee small projects
- Identify and recommend continuous improvement opportunities
- Establish productive working relationships at multiple levels within the organization
- Ability to remain calm, courteous, and professional when dealing with all types of people.
GENERAL SKILLS & COMPETENCIES:
- Excellent time management skills and the ability to prioritize work
- Very good attention to detail and accuracy
- Customer service oriented and ability to work with and resolve complex issues
- Ability to plan and arrange activities
- Excellent interpersonal communication skills
- Excellent written and verbal communication skills
- Ability to maintain confidential and highly sensitive information
- Ability to work in a team environment
- Ability to multi-task
- Ability to manage conflict
- Capacity to work effectively under pressure
- Analytical thinking
- Oversee small to medium sized projects
- Identify and recommend continuous improvement opportunities
- Establish productive working relationships at multiple levels within the organization
MINIMUM WORK EXPERIENCE:
Typically 4 or more years of related experience.
PREFERRED EDUCATION:
Typically High School education, vocational training and/or on-the-job training. Bachelor's degree preferred.
TRAVEL / PHYSICAL DEMANDS:
Travel typically less than 10%. Office environment. No special physical demands required.
The posted range for this position is $43,391 - 67,798 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers