Associate Product Specialist - Brasseler Medical

Don't just work somewhere, join Brasseler and be a valued team member of a world-class health care organization!

Our Culture:
Provides a safe and welcoming environment where team members can balance their lives and develop their careers. All people and experiences are valued and respected. Different perspectives are encouraged and lead to better results. This makes us who we are and enables us to be a world-class healthcare organization. All who join us are accountable to this charge.

Our Philosophy:

Quality products sold with integrity has been the hallmark of Brasseler USA from the beginning. Brasseler USA's strong reputation of providing high quality, clinician endorsed and innovative dental and medical instrumentation nationally has spanned over 40 years. We have been offering a full-range of products made in the USA since 1976. Many of our products are manufactured at our headquarters in Savannah, GA.

• Responsible for the data cleanup and maintenance of existing products.
  
• Support and upkeep the data for the new quoting tool.
  

• As directed by the Product Manager, work effectively with multiple internal and external departments (Engineering, MSO, Purchasing, RA/QA and Sales) representing the best needs and interests of the Brasseler Medical product line.
  
• Cross train with other members of the product management team and share responsibilities while team members are out.
  
• Ability to update and maintain the ERP system for Brasseler Medical products.
  

• Prepare for Marketing Manager review and submission of all product initiation, change and discontinuation documentation as well as other misc. control documents at direction of the Product Manager.
  
• Work with Brasseler and MSO teams to build a scalable loaner program for the revision team and create processes to enter, ship, and track return of loaner equipment
  
• 
  Responsible for providing invoices to customers/distributers and collecting and processing POs
  
  Responsible for order entry including working with sales leaders to process orders accurately, shipping initial inventory and replacements, processing damaged returns, shipping demo products for sales reps, shows and labs.
  
  Provide customer product support
  
• Handle all field sales inquiries in a timely, complete and professional manner. Assist in and/or conduct internal product training as directed by the Product Manager.
  
  

• Basic understanding of industry practices.
  
• Typically 2 to 4 years of related professional experience.
  
• Prior project management experience preferred.
  
• Knowledge of marketing or product customer support practices
  

• Bachelor's degree or equivalent work experience required.
  

• Basic understanding of industry practices.
  
• Knowledge of Brasseler Medical product portfolio.
  
• Good independent decision making.
  
• Basic planning/organizational skills and techniques.
  
• Good analysis and problem solving skills.
  

• Good verbal and written communication skills.
  
• Basic presentation and public speaking skills both internal and external (customer-facing)
  
• Basic interpersonal skills.
  
• Must be proficient in project management knowledge & skills.
  
• Must be proficient in Microsoft Office suite.
  

• Must be knowledgeable of current Information Technology Hardware and Software.
  
• Ability to lead and participate in cross-functional team(s).
  
• Experience in developing marketing and product requirements for hardware and software products and services.
  
• Knowledge of the medical market preferred.
  

• Travel typically less than 10%. Office environment.
  
• Job demands may require long periods of sitting, standing, telephone work, computer work.
  
• The employee is occasionally required to stand and walk. The employee may be required to lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.