Senior Manager, Cloud Systems (Hybrid FL)
Description and Requirements
The Senior Manager, Cloud Systems role is the key enabler and responsible for the Healthfirst, full-stack public and private cloud strategy. The ideal candidate will have a solid background leading a talented team of infrastructure and cloud engineers tasked with crafting and executing on solutions and technologies to deliver on our cloud transformation strategy. Utilizing Scaled Agile (SAFe) methodologies, this role will lead delivery of key multi-cloud initiatives, own the full-stack delivery of public and private cloud services, and provide escalation support of all platforms in the Cloud Systems catalog of services. This position will have governance and administrative oversite for the Healthfirst public cloud ecosystem while actively collaborating with Application Development, Quality Assurance and Operations teams leveraging these public cloud resources. This leader will function as an advisor to an organizational unit regarding duties, responsibilities, initiatives, and activities, as well as implementing and executing policies ensuring departmental priorities, schedules and deliverables are attained. This level typically has responsibility for budgeting, controlling costs, planning, scheduling, and procedural changes. The individual at this level will embody Healthfirst's Culture Drivers through his/her workplace behavior, while promoting and reinforcing subordinate behavior that is consistent with Healthfirst's desired culture.
This position requires three days per week in office (Tues/Wed/Thurs) at 1101 Greenwood, Lake Mary, FL.
Duties and Responsibilities:
- Provide thought leadership for managing transformation to cloud technologies and communicate cloud feature adoption through strategic roadmaps
- Work with architects to develop and promote the adoption of large-scale cloud services, architecture, and standards
- Provide support services and training to product development teams to aid their consumption of cloud services and ensure adherence to best practices and standards
- Create and continuously improve new and streamlined management processes based on the new practices and patterns needed for cloud-based services delivery
- Deliver insightful recommendations in a concise, and persuasive manner
- Lead the building and delivery of Cloud Services (IaaS, PaaS, SaaS)
- Lead the development of orchestration to rapidly transition new Cloud Services supporting a self-service model
- Manages the performance of 10-15 direct reports, oversees, and leads the team(s) by providing, feedback and coaching. Responsible for planning and maintaining work systems, procedures, and policies that enable and encourage the optimum performance of the team.
- Provide a stable platform that will meet the requirements of high availability and reliable services that will prevent services outages.
- Responsible for maintaining and administering operational dashboards. Contacting stakeholders to resolve issues on time. Coordinate and provide end to end resolution (incident/problem).
- Implement change management solutions that will enhance/support the Healthfirst Cloud Ecosystem.
- Additional duties as assigned
Minimum Qualifications:
- HS Diploma or GED from an accredited institution
- 3 to 5 years of experience in leading/managing enterprise level IT initiatives.
- 3 to 5 years of experience in leading/managing public cloud-based technologies (PaaS, IaaS, SaaS) with a focus on AWS
- Experience with incident and change management tools, such as, ServiceNow.
- Strong knowledge and experience with Infrastructure/Applications, Windows, Linux, Network, multi-vendor hybrid cloud environment, etc.
- Knowledge of public cloud networking design and delivery
- Familiar with Linux, microservice & emerging cloud resource monitoring and performance analysis tools
- Familiar with enterprise storage solutions both on premise and in the public cloud
- Familiar with database concepts and SQL
- Proven ability to establish and articulate a vision, set goals, develop, and execute
- Strong technical background, with previous experience as a high performing individual contributor
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Preferred Qualifications:
- Bachelor's Degree in a technology field or equivalent work experience
- 5+ years of experience in leading/managing enterprise level IT projects.
- 5+ years of experience in leading/managing cloud-based technologies (PaaS, IaaS, SaaS)
- Experience leading transformation and transition of IT organizations from traditional data center to hybrid cloud enabled solutions
- Experience in establishing architecture and best practices in private/public cloud environments
- Proficient in platform design, architecture & administration
- Experience with system health monitoring and optimizing performance (i.e., CloudWatch, Solarwinds, Splunk)
- Experience working in regulated and/or high-security environments and industries (PCI, HIPAA, HITRUST)
Hiring Range:
- Greater New York City Area (NY, NJ, CT residents): $165,900 - $253,810
- All Other Locations (within approved locations): $141,700 - $216,835
As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.
In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.
The hiring range is defined as the lowest and highest salaries that Healthfirst in "good faith" would pay to a new hire, or for a job promotion, or transfer into this role.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.
If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@Healthfirst.org or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- Fitness Subsidies
- Mental Health Benefits
- Pet Insurance
Parental Benefits
- Birth Parent or Maternity Leave
- Family Support Resources
Work Flexibility
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
Professional Development
- Internship Program
- Tuition Reimbursement
- Promote From Within
- Access to Online Courses
- Lunch and Learns
- Associate or Rotational Training Program
- Learning and Development Stipend
- Leadership Training Program
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Woman founded/led
- Diversity, Equity, and Inclusion Program
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