Manager, Hospital Strategic Account Management
2 weeks ago• New York, NY
Description and Requirements
The Manager, Hospital Strategic Account Management will lead an interdepartmental Account Team and apply in-depth account knowledge to strategize, develop and implement integrated strategies with sponsor and non|sponsor hospitals/systems focused on strengthening provider engagement, enhancing quality and optimizing membership growth and profitability. This role will develop deep and effective provider relationships to support administrative ease and enhance the Healthfirst reputation as a "trusted partner".
- Develop trusting and long-term relationships (with sponsor and non-sponsor hospitals/systems) with all key decision makers/influencers (including executive suite and managed care department personnel).
- Hospital/system Account expertise and deep understanding of customer and provider needs
- Leads the strategic planning process at the hospital, site and system levels, and supports the team in execution at the account level.
- Leads the interdepartmental strategic planning process at Healthfirst to develop and implement an integrated strategic plan
- Drive profitable growth through leading the creation of customized winning solutions
- Work with Sales, Marketing, Operations, Clinical partnerships, Legal and other internal stakeholders to align resources and deliver on the business and clinical vision.
- Coordinate/leverage internal resources appropriately to promote administrative ease
- Negotiate hospital and provider agreements that support achievement of Healthfirst strategic goals
- Translate strategic goals into hospital/system and provider |specific plans and activities.
- Understand emerging trends, network/market opportunities and competitive threats
- Understand Healthfirst products and how they provide benefit to customers.
- Partner with providers as they evolve.
- Support various project implementation and complete additional administrative duties as applicable
- Supervises Hospital Specialist and other staff members as assigned
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Minimum Qualifications
- Experience in leading a team through a matrixed environment
- Experience working with an executive suite
- Exposure to multiple functions especially finance, business intelligence
- Bachelor's Degree
Preferred Qualifications
- MBA in Business and Health Services
Hiring Range:
- Greater New York City Area (NY, NJ, CT residents): $103,400 - $149,430
- All Other Locations (within approved locations): $88,700 - $131,920
As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.
In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.
The hiring range is defined as the lowest and highest salaries that Healthfirst in "good faith" would pay to a new hire, or for a job promotion, or transfer into this role.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.
If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@Healthfirst.org or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC.
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Client-provided location(s): New York, NY
Job ID: healthfirst-R021551
Employment Type: OTHER
Posted: 2026-02-18T19:35:50
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- Fitness Subsidies
- Mental Health Benefits
- Pet Insurance
Parental Benefits
- Birth Parent or Maternity Leave
- Family Support Resources
Work Flexibility
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
Professional Development
- Internship Program
- Tuition Reimbursement
- Promote From Within
- Access to Online Courses
- Lunch and Learns
- Associate or Rotational Training Program
- Learning and Development Stipend
- Leadership Training Program
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Woman founded/led
- Diversity, Equity, and Inclusion Program
Company Videos
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