Director, Delivery System Innovation
2 days ago• New York, NY
Description and Requirements
The Director of Delivery System Innovation (DSI) is responsible for designing, executing, and scaling innovative delivery system partnerships that improve outcomes for complex and chronically ill populations while advancing Healthfirst's value-based care strategy. This role serves as a strategic and operational leader across provider, vendor, and hospital partnerships, balancing external relationship management with internal execution, performance oversight, and cross-functional coordination. The Director works closely with senior DSI and DSE leadership to translate enterprise strategy into actionable partnerships, oversee contract and financial performance, and drive innovation across risk arrangements, alternative delivery models, and state-led initiatives.
Strategic Partnership & Innovation Leadership
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- Identify, assess, and support the development of innovative delivery system partnerships with hospitals, provider organizations, and specialized vendors, including value-based and risk-bearing arrangements
- Serve as a strategic thought partner to DSI and DSE leadership in advancing Healthfirst's delivery system and risk model evolution
- Support the design and implementation of pilots and scalable programs focused on high-need, high-cost member populations, including telehealth, alternative care models, and VBP enablers
Contract & Performance Oversight
- Oversee financial, operational, and quality performance of assigned provider and vendor partnerships, ensuring alignment with contractual expectations and Healthfirst objectives
- Partner with internal teams to track performance metrics, manage reconciliations, and identify opportunities for performance improvement
- Support contract negotiations and ongoing contract management, including risk arrangements, deliverables, and governance structures
Cross-Functional & External Engagement
- Act as a primary point of coordination between external partners and internal stakeholders
- Establish and participate in Joint Operating Committees and other governance forums
- Represent DSI perspectives in enterprise discussions related to growth, quality, attribution, and financial performance
Program & Initiative Management
- Support state-led and regulatory initiatives (e.g., 1115 Waiver programs, VBP and SDH reporting)
- Contribute to annual planning, business reviews, and performance reporting
- Identify system capabilities, tools, and process improvements needed to support scalable partnership management
Leadership & Team Development
- Lead, mentor, and develop managers and individual contributors
- Influence across matrixed teams to drive change in complex and ambiguous environments
Minimum Qualifications
- Bachelor's degree
- 5-8 years of progressive healthcare experience.
- Experience managing complex contracts and value-based arrangements
- Strong understanding of healthcare delivery systems and managed care
- Proven ability to lead cross-functional initiatives
Preferred Qualifications
- Master's degree
- Experience with hospital systems, IPAs, MSOs, or specialized provider organizations
- Familiarity with NY State initiatives such as 1115 Waivers and VBP
- Strong analytical, communication, and presentation skills
Hiring Range:
- Greater New York City Area (NY, NJ, CT residents): $154,600 - $236,555
- All Other Locations (within approved locations): $127,500 - $195,075
As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.
In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.
The hiring range is defined as the lowest and highest salaries that Healthfirst in "good faith" would pay to a new hire, or for a job promotion, or transfer into this role.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.
If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@Healthfirst.org or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC.
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Client-provided location(s): New York, NY
Job ID: healthfirst-R021574
Employment Type: OTHER
Posted: 2026-04-18T20:27:51
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- Fitness Subsidies
- Mental Health Benefits
- Pet Insurance
Parental Benefits
- Birth Parent or Maternity Leave
- Family Support Resources
Work Flexibility
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
Professional Development
- Internship Program
- Tuition Reimbursement
- Promote From Within
- Access to Online Courses
- Lunch and Learns
- Associate or Rotational Training Program
- Learning and Development Stipend
- Leadership Training Program
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Woman founded/led
- Diversity, Equity, and Inclusion Program
Company Videos
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