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Harlem Children’s Zone

Family Service Coordinator, The Baby College

New York, NY

Harlem Children's Zone (HCZ) is a world-renowned non-profit that is breaking the cycle of generational poverty for more than 22,500 children and adults in Central Harlem and millions more across the nation. HCZ walks hand-in-hand with young people and their families from cradle-to-college-through career. From our work with public school students and our Promise Academy charter schools to our Healthy Harlem wellness initiative to our family support programs-HCZ goes beyond education to provide children with the academic, personal, and career support they need to stay on the path to becoming self-sustaining, successful adults. No other organization uses such a comprehensive and holistic place-based approach to fighting poverty.

With a generation of proof, our innovative work over the decades has achieved unprecedented results with measurable economic and social impact in Harlem and beyond. We are a preeminent thought leader in the education, youth development, and anti-poverty fields, informing policy and advocating for change at the local, state, and national levels. Called by President Obama "one of the most successful anti-poverty programs in history," we are sharing what we have learned with communities around the country and the world, inspiring widespread replication and changing the lives of millions beyond Harlem.

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The Baby College, which is a critical piece of our early intervention work, is a program that addresses the needs of young children and families through a nine-week series of parenting workshops for expecting parents and those raising a child up to three years old. Workshops and classes are held on Saturday mornings and all services are free. Families receive breakfast, lunch, incentives, and child care during the nine-week program, which covers a broad range of subjects including brain development, discipline, immunization, safety, asthma, lead poisoning, parental stress, and parent-child bonding, among other many others. The primary goal of The Baby College is to provide families with both a range of information and the support necessary to raise happy and healthy children who enter school ready to learn.

We are seeking a highly-motivated, organized, detail-oriented Family Service Coordinator with program and/or project management experience to lead and coordinate the family services activities of the program.

Essential Duties and Responsibilities
• Supervise Family Worker team and ensure that quality services are being provided to families
• Provide ongoing monitoring of Family Worker case files and home visits to ensure accuracy and timeliness of documentation
• Review and train Family Worker team in facilitating lesson plans and home visits
• Acquire knowledge of various community-based and governmental resources and refer families to these resources
• Advocate for the acquisition of community-based and governmental resources on behalf of children and their families
• Provide supportive case work counseling
• Assist in recruitment and outreach of new families into the program
• Conduct ongoing assessments of the entire family to ensure that children are safe from imminent danger or harm
• Conduct home visits and group sessions as needed
• Participate in all-agency functions and project activities
• Train, motivate, and evaluate all Family Worker staff including orientation, recognition, weekly staff meetings, and individual one-on-one meetings
• Perform other duties and projects as assigned

Qualifications, Skills and Knowledge Requirements
• A commitment to the mission and programs of HCZ
• Bachelor's degree in Early Childhood/Childhood Education, Social Work, Psychology, or Sociology preferred with two years relevant work experience
• Proficiency in high-risk family crisis management
• Must be able to think critically and strategically
• Excellent communication skills, both oral and written
• Demonstrate sensitivity, tact, and professionalism in dealing with others
• Willing and able to work hours based on the needs of clients; Saturdays are a must
• Passion for children and families and a solid connection to the community
• Familiarity with the Harlem community and locations where parents are connected
• Comfortable working in the field and able to do heavy walking
• Serve as a role model, consistently demonstrating HCZ's core values
• Bilingual a plus (English/French, or English/Spanish)

The compensation for this position is $56,000. To be considered, interested applicants must submit a cover letter and resume to hczcareers@hcz.org No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. Harlem Children's Zone is an Equal Opportunity Employer.

HCZ is an EOE

Client-provided location(s): New York, NY, USA
Job ID: Harlem-FAMIL002511
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement

    • Performance Bonus
    • Pension
    • 401(K)
  • Professional Development

    • Promote From Within