As a Technology Enablement Specialist, you will play a critical role in executing comprehensive change management plans and activities throughout all phases of the project lifecycle. Your responsibilities will include deploying user adoption and training initiatives, applying change management frameworks and methodologies, and collaborating with various departments to ensure successful project implementations. This role will be part of the Strategy & Operations team within BizTech, and your contributions will help fuel the overall growth and success of Guidewire.
Roles and Responsibilities
- The primary responsibilities will include, but not limited to the following:
- Perform change management activities including organizational readiness assessments, impact assessments, stakeholder analysis, communication, and training.
- Deploy user adoption and training initiatives to support change related to project implementations.
- Apply change management frameworks and methodologies to support communications and training efforts.
- Liaise with project stakeholders, business partners, and other relevant departments to ensure successful adoption and usage of change projects.
- Advocate for and demonstrate empathy towards all stakeholders affected by the project.
- Write communication materials for various channels, including email, web, and collaboration tools.
- Develop and maintain comprehensive spreadsheets to efficiently capture, manipulate, analyze, and report on stakeholder data to inform change management approaches.
- Create high quality visual materials, such as Google Slides presentations, videos, and one-page job aids to build awareness and facilitate training and adoption.
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Qualifications
- We are looking for an individual that has:
- Excellent verbal and written communication skills.
- Bachelor's degree in communications, marketing, change management, business, or related technical field.3-5 years of relevant experience in change management or communications
- Advanced working knowledge in Google Sheets, including complex formulas and functions, utilizing advanced data visualization tools such as pivot tables and charts, and automating tasks using scripts and add-ons. Strong creative design skills to conceptualize and produce visually compelling designs that effectively communicate ideas and evoke desired emotions.
- Technical savviness Ability to work effectively in a dynamic, global team environment Change management certification or other formal change management education, nice to have
About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.