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Research Manager- Bilingual English/Korean

Athens, Greece / Remote

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint’s success.

Are you looking to advance your career and hone your project, people, and relationship management skills?  Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions? 

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If so, this Research Manager, Client Service position at Guidepoint may have your name on it.

All applicants must have the right to work in the UK.

Who We Are:

🤝 Team-oriented and collaborative

💪Hard-working professionals who strive for excellence

👩‍💻 Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients

🥇Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint

🚀 Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What YOU will own:

  • Help clients collect primary research insights to explore and refine business-critical strategies, from new market entry and product launches to acquisitions and licensing deals.
  • Serve as the go-to person responsible for the day-to-day relationship and service delivery for a portfolio of clients in different industries.
  • Use your knowledge to research, identify, and recruit appropriate experts for private telephone discussions, meetings, and surveys, then connect these experts to your clients.
  • Direct the expert recruitment efforts of the Research Associates assigned to support your clients.
  • Develop effective screening criteria, understand each client’s compliance requirements, and master Guidepoint’s proprietary CRM system.
  • Work closely with the Project Managers and other team members across Tokyo and Dusseldorf to optimize client use of Guidepoint’s services.

 Experience YOU will bring:

  • Bachelor’s or Master’s degree.
  • 2-3 years of previous client or account management experience.
  • The right to work in the UK.

Skills YOU will Bring:

  • Fluency in English & Korean (TOPIK Level 6).
  • Outgoing personality with the ability to speak with people at all professional levels.
  • Intellectual curiosity and desire to learn.
  • Excellent written and verbal communication skills.
  • Effective time management and organisational skills.
  • Demonstrated ability to work both individually and as part of an international team.
  • Ability to work in a fast-paced entrepreneurial environment.

What We Offer:

 💰Competitive compensation

💊Private health insurance

💼Entrepreneurial environment, autonomy, and fast decisions

🌍 International exposure to the global Guidepoint service teams

👕 Casual work environment

🥂Summer and winter team events

Interview Process:

  • Meet your Guidepoint Recruiter!
    • Initial Candidate Screen
  • Meet the Guidepoint Teams!
    • Hiring Manager Interview
  • Mock Assessment (Role Dependent)
    • Complete a stimulated client request and gain more insight into the role
  • Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.



Client-provided location(s): Athens, Greece
Job ID: 7326180002
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Personal/Sick Days
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Access to Online Courses
  • Diversity and Inclusion

    • Founder led

Company Videos

Hear directly from employees about what it is like to work at Guidepoint.