Senior Key Account Manager QSR EU

Griffith Foods is the caring, creative product development partner helping food companies meet the evolving needs of consumers while sustaining the planet. As a family business founded in 1919 and headquartered in Alsip, Illinois USA, Griffith Foods is known for true, collaborative innovation guided by their Purpose of "We Blend Care and Creativity to Nourish the World". The company's product capabilities range from seasonings and marinades to coating systems and sauces that are better for people and better for the planet. For more information, visit www.griffithfoods.com.

Purpose of the Role

• Sell GF products to achieve volume and margin growth in line with the defined strategy and budgetary targets.
• Develop and build customer relationship and business in targeted QSR's across Europe
• Work alongside sales and marketing leadership to define and execute the future strategic direction of the agreed portfolio within GF

Key Roles and Responsibilities

- Manage the GF - customer relationship, to include

• (key) account management: maintain current revenue and margins
• co-ordinate all customer visits as required
• create partnerships with relevant stakeholders within the customer base
• negotiate prices, with respect to agreed margins
• follow-up of the offers, preparation and drafting of the contracts
• proactively look to improve margin via price increases, value engineering, product mix management
• management of the customer portfolio: guarantee market share, the spread of risk, ensure payment
• supply clear customer forecast information to enable efficient planning and scheduling
• manage all relevant internal relationships to enable delivery of commercial objectives
• coordinate technical and commercial activities
• follow-up of the customer feedback and/or complaints
• Organises presentations for existing and potential customers alongside marketing and development functions
• Manage development pipeline within customer base in conjunction with CRM and GF development function

- Follows the market, competition and new development and feeds back to the business

- Provide sales-reports as required.

- Participates actively in sales meetings to obtain and share information across the sales function

- Responsible for building and maintaining (key) account plans across area of responsibility

- Proactive involvement in setting future strategic direction of the GF business

- Exchange relevant information with internal customers to service the external customer in the best way, to include:

• management of pipeline in CRM
• resolve any supply or quality issues
• prepare forecasts and budgets
• follow-up of the projects
• Support wider sales team as required

- Proactively and visibly supports the Health and Safety standards, rules and regulations of the organisation.

Knowledge and Experience

• Bachelor or Master Degree.
• Minimum 5 years' relevant experience in B2B sales within the QSR industry across Europe
• Good knowledge of English is a must, knowledge of other European languages is a plus.
• Proactive mindset, can work independently and as a part of a team
• Strong commercial acumen, can do mentality and ability to successfully negotiate and work in partnerships
• Willingness to travel

Client-provided location(s): Herentals, Belgium

Job ID: Griffith_Foods-JR100920

Employment Type: OTHER

Posted: 2025-10-27T19:53:23