Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Product Information Specialist

AT Griffith Foods
Griffith Foods

Product Information Specialist

Alfreton, United Kingdom

Griffith Foods is the caring, creative product development partner helping food companies meet the evolving needs of consumers while sustaining the planet. As a family business founded in 1919 and headquartered in Alsip, Illinois USA, Griffith Foods is known for true, collaborative innovation guided by their Purpose of "We Blend Care and Creativity to Nourish the World". The company's product capabilities range from seasonings and marinades to coating systems and sauces that are better for people and better for the planet. For more information, visit www.griffithfoods.com.

The purpose of the role

The primary purpose of this position is the creation of customer specifications and handling technical queries (including legal issues) conform to customer expectations, focusing right first time and in full on time within short and changing deadlines, enabling a customer centric approach, building for targeted relationships with key stakeholders internally and with customers. This with moderate to low level of supervision.

Want more jobs like this?

Get jobs in Alfreton, United Kingdom delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


Responsibilities

Finished good specs/Compliance:

  • Generation of customer product specifications and answers to technical enquiries:
    • Create and update detailed product specifications including the following data: Customer and Supplier data, Ingredient list, Allergen and intolerance data, GMO information, Microbiological spec, Analytical data, Physical data, Foreign body control, Storage condition and shelf life, Nutritional data, Packaging information, Spec authorization, Label example, Suggested on-pack declaration, Suitability info, HFSS info, Certifiable ingredients/Provenance, Animal by products, Supply chain map back to farm, Safety and stability control for ingredients, RTE controls.
    • Answer technical and legal inquiries as coordinated by the PI Team Lead.
    • Answer Crisis inquiries regarding the latest Food Alerts as coordinated by the PI Team Lead.
  • Compliance: Create product specifications in the required formats for customers within the time frame specified, in the required language, conform to BRC, ISO, legal and customer requirements.
  • Maintenance of documentation:
    • Maintain & update the files/specifications as organized by the Team Lead.
    • Maintain and update customer requirements files
  • Customer certification: Support the execution of Halal, Kosher and RSPO certification.
  • Audits: Support Halal, Kosher, RSPO audits. Support customer audits, BRC audits, ISO audits and governmental audits.

Cross-functional collaboration:

  • Communicate effectively with internal stakeholders of the regional team: Sales team, Purchasing team and R&D teams.

Customer Communication -Customer centric approach:

  • Develop close working relationships with selected / assigned customers' technical team, through regular direct contact thereby ensuring that the business understands the customer's requirements.

Requirements

  • Degree in Food Science, Nutrition or equivalent.
  • 2 years' experience in customer specification completion is required.
  • Full knowledge of customer specification requirements.

Client-provided location(s): Somercotes, Alfreton DE55, UK
Job ID: Griffith_Foods-JR100496
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Health Reimbursement Account
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
    • Remote Work Opportunities
  • Office Life and Perks

    • On-Site Cafeteria
    • Casual Dress
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • 401(K)
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Leadership Training Program
    • Promote From Within
    • Shadowing Opportunities
    • Internship Program
    • Work Visa Sponsorship
    • Tuition Reimbursement
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns