IT Intern - Short Term

Responsibilities:

·    Diagnose and resolve technical hardware and software incidents

·    Respond to technical assistance requests in person, by phone, and electronically

·    Install software and hardware as needed

·    Clean, modify, and repair computer hardware including monitors, keyboards, mice, and printers

·    Manage servers, including user access and account management

·    Set up new user hardware and physical workspaces

·    Track and route incidents and document resolutions

·    Identify and escalate situations requiring urgent attention

·    Collaborate with others to complete tasks

·    Redirect problems to the appropriate resource

·    Learn to serve as a liaison between IT professionals and end users

Company Overview:

Started in 1933, Green Bay Packaging Inc. is a family-owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, WI, Green Bay Packaging Inc. employs over 5,000 team members and operates more than 40 facilities in 16 states. Green Bay Packaging is committed to innovative product development, sustainable forestry practices, and emphasizes safety, quality, and continuous improvement. For more information, visit gbp.com.