Senior UX Designer

Work Location Type: Remote

Req Number 323072

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.

Compensation

The anticipated base pay compensation range for this position is $101,300.00 to $168,900.00.

Rewards and Benefits:

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

• Work with Product Managers, Engineers, and User Interface Designers to design user experiences for Grainger's internal customers
• Work with other UX and UI Designers to align patterns and priorities
• Create early-stage concepts to facilitate discussion, feedback, and agreement
• Facilitate discussions with users and partners to determine experience needs
• Translate requirements and user needs into tangible interaction designs through detailed user flows and annotated wireframes
• Understand technical and business constraints and scale designs for iterative release, ensuring user needs are met in each iteration
• Evaluate current experiences and provide recommendations for improvement
• Communicate design decisions, rationale, and direction when presenting work
• Develop detailed documentation for design standards
• Conduct user research, user testing, and secondary research

• 3+ years of demonstrated UX experience working with Agile product teams
• Formal education in Human Centered Design, Design Methods, Human-Computer Interaction (HCI) or related field, or equivalent experience
• An understanding of design, usability, and research principles and best practices
• Experience designing for native mobile (iOS and Android) applications
• Experience using and contributing to pattern libraries and design systems
• Proficiency in common wireframing, design, and testing tools
• Work samples that show how you break down complexity, empathize with the user, and balance user needs, requirements, and technical considerations
• Prior experience with eCommerce, inventory management, or physical product UI is a plus